Fetch-id.com offers a service to register your pet's microchip so their information is safely stored and easily found if they ever get lost. They charge an annual subscription fee, usually about $19.99 per year, which covers keeping your pet's info updated and accessible 24/7. If you see a charge from them, it's likely for this yearly service to help reunite lost pets with their owners. You can cancel the subscription anytime by contacting their customer service, but the registration info stays searchable even after cancellation.
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The cancellation process only requires sending an email to customer service to request cancellation, which is straightforward and quick. There are no complex steps or multiple interactions needed to complete the cancellation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Fetch-id.com subscription.
How to Cancel Fetch-id.com: Step by Step
If you purchased through Fetch-id.com:
- Send an email to Customer Service at support@fetch-id.com requesting cancellation of your subscription.
- Include your account details in the email, such as your name and any relevant subscription information to help process your request.
- Wait for confirmation from Fetch-id that your subscription has been successfully cancelled.
- Note that cancelling your subscription will disable your account.
- Understand that your pet and contact information will still remain searchable in the Universal Search Database.
If you need assistance, here's how you can get in touch with Fetch-id.com's support team.
Tips and Tricks for Getting a Fetch-id.com Refund
- Call the dedicated support line at 132200 and when prompted, say "fetch billing" to be routed to the right team who can handle cancellations effectively.
- Check for any payment or billing issues linked to your account, as unresolved payment problems can trigger automatic subscription cancellations or blocks.
- Ensure your subscription login has a valid linked payment method; having the subscription under one login but using another without payment info causes auto-cancellation.
- Email customer support as a backup method, mentioning your intention to cancel; it may take a day or two for a reply, but they generally respond.
- Be persistent with phone calls if initial attempts fail, and try to call during off-peak hours for better chance of reaching a human representative.
- Use clear and firm language indicating you want to cancel immediately and do not want further charges to avoid vague responses.
- Request confirmation of cancellation in writing—either email or text—to have proof in case billing disputes arise later.
- Escalate politely by asking to speak to a supervisor or manager if front-line staff are unhelpful or delay the cancellation process.
- Time your cancellation near your billing date to avoid paying for an unnecessary additional month if possible.
- Leverage community knowledge from forums for any recent changes in cancellation policy or tactics that have worked for users.
Why Do People Request Refunds from Fetch-id.com
- High recurring fees: Users are dissatisfied with the $19.99 per year recurring charge for registration.
- Preference for one-time fee competitors: Customers prefer other microchip registries that charge a one-time fee instead of ongoing yearly payments.
- Lack of control after cancellation: Canceling results in losing the ability to update contact information or pet details.
- Feeling of being ripped off: Users feel the service is overpriced and not worth the ongoing fees.
- Suspected kickbacks to vets: Some users suspect that the microchip companies give kickbacks to veterinarians, which they dislike.
- Poor customer service: Customers report that cancellation only stops billing but does not restore other service capabilities.
Fetch-id.com Refund Script
Script
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Dear Fetch-id.com, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Fetch-id.com Refund Policy
Fetch-id.com requires members to cancel their subscription by sending an email to Customer Service (support@fetch-id.com). Canceling your subscription will disable your account, but your pet and contact information will remain permanently searchable in their Universal Search Database. Additionally, subscriptions are automatically charged annually to the credit card on file until cancellation.
The Easiest Way to Get a Fetch-id.com Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Fetch-id.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
FETCH ID FETCH-ID.COM NANOCHIP
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