FlexJobs is a service that helps people find flexible jobs like remote, freelance, part-time, or full-time positions across various career fields. When you sign up, you get access to their entire list of jobs, can create a profile to be seen by employers, and receive email alerts about new job postings. The subscription starts with a 14-day trial for $2.95. If you aren’t happy with the service, you can cancel and get a refund within 14 days of signing up. So, if you see a charge from FlexJobs, it's likely for this job searching subscription service.
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The cancellation process for FlexJobs is straightforward and can be done directly through the FlexJobs website in the subscription tab or through app stores (Google Play or Apple App Store) if signed up via mobile. There are clear navigation steps provided and an option to contact support if assistance is needed, making it relatively easy but not instant as some steps require login and navigating settings.
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How to Cancel FlexJobs: Step by Step
If you purchased through FlexJobs directly:
- Log into your FlexJobs account.
- Click on your name in the upper right-hand corner.
- Select Account Details.
- Select the Subscription tab.
- Look for the option to cancel your subscription.
If you purchased through the FlexJobs mobile app:
- Open the Google Play Store app (for Android users):
- Tap your profile icon.
- Select Payments & Subscriptions.
- Tap on Subscriptions.
- Find and tap on the FlexJobs app.
- Tap Cancel subscription and follow the prompts to confirm.
- Open the Settings app (for iOS users):
- Tap your name.
- Tap Subscriptions.
- Tap on the FlexJobs app.
- Tap Cancel Subscription to confirm.
- You can also cancel through the App Store app:
- Open the app and tap on your profile icon.
- Select Subscriptions.
- Slide to cancel the FlexJobs app subscription at the bottom of the screen.
Tips & Tricks for Canceling FlexJobs
- Cancel early or during trial period: Users strongly recommend cancelling before the trial ends or at least a day before the renewal to avoid charges.
- Use direct account management: Log into your account, navigate to "Account Settings" then "Subscription," and select cancel. Avoid third-party prompts.
- Prepare for resistance: Be persistent if the cancellation isn’t immediately processed—some report needing to repeatedly request cancellation or escalate.
- Use specific language: Clearly state you want to cancel and stop any future billing; mention dissatisfaction or redundancy of job listings if needed.
- Timing matters: Cancel on weekdays to ensure customer service is responsive, as weekends or holidays may delay cancellation.
- Consider escalation paths: If normal cancellation doesn’t work, contact customer service via email or social media publicly to escalate.
- Keep evidence: Save cancellation confirmation emails or screenshots to dispute charges if necessary.
- If charged after cancellation attempt: dispute charges with your bank or credit card provider as a last resort if FlexJobs does not comply.
FlexJobs Customer Service Info
If you need assistance, here's how you can get in touch with FlexJobs's support team.
Cancel FlexJobs Script
Script
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Hello FlexJobs Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my personal circumstances, I am unable to continue my membership at this time.
Thank you for your understanding, and I appreciate your assistance in this matter. Please confirm the cancellation when it is processed.
Best regards,
Frequently Asked Questions
FlexJobs offers a Satisfaction Guarantee allowing members to cancel and request a refund within 14 days of subscribing by phone, email, or chat. To cancel, log into your paid account, go to Account Details, then Subscription to find the cancellation option. Mobile app subscribers must cancel through Google Play or the App Store. After cancellation, users can access the service until the current billing period ends.
To cancel your FlexJobs subscription, you generally need to log into your account and cancel it through the Subscription tab in Account Settings, which implies you need your password to access your account. However, if you cannot log in or do not have your password, you can contact FlexJobs customer support by phone at 1-866-991-9222, via live chat, or by email to request assistance with cancellation. This suggests that cancellation may be possible without a password through direct support. If you need to reset your password to log in, you can do so here: https://www.flexjobs.com/reset-password.
- Paywall for company information behind a subscription fee about $15/month.
- Subscription cost perceived as too high or not worth the value compared to free job sites.
- Job listings do not match user needs, such as specific writing styles or creative fields not represented well.
- Jobs similar to what is freely available on other job search platforms, leading to dissatisfaction with paying.
- Unsuitable job types shown on the platform for certain users, like posting mainly technical or academic roles for creative writers.
- Cancellation and refund process requested due to mismatch of expectations or personal reasons.
- Concerns about fake or scam job entries reported by some users.
- Negative customer service experiences reported by some users.
- Payment or charge issues leading to cancellation and refund requests.
- Personal reasons such as disability affecting ability to continue subscription.
FlexJobs allows you to cancel your subscription at any time via your account settings or by contacting customer service, with no lock-in contracts or early cancellation fees. However, subscriptions automatically renew unless cancelled before the renewal date, and no prorated refunds are given for partial use beyond the billing period. They do offer a 14-day satisfaction guarantee for a full refund if you cancel within that window, but after that, refunds are not guaranteed.
Before cancelling your FlexJobs subscription, it's important to know that you will retain access to the app's features until the end of your current billing period. After cancellation, you lose access to the job listings, application tools, and other membership benefits provided by FlexJobs. If you signed up through the mobile app, cancellations must be made via Google Play or the App Store. Additionally, FlexJobs offers a 14-day satisfaction guarantee, allowing you to request a refund if you cancel within 14 days of subscribing. If you need assistance with cancellation, their support team is available to help.
- Login credentials (email and password used for the FlexJobs account)
- Access to the paid (active) FlexJobs account
- Ability to navigate to Account Details or Subscription tab on FlexJobs website
- Device-specific instructions (Website: use upper-right menu; Mobile browser: use gear icon in upper right corner)
- If subscription was made through the FlexJobs mobile app, access to the corresponding app store account (Google Play or Apple App Store)
- For Google Play: access to Google account, and navigation to Payments & Subscriptions > Subscriptions > FlexJobs
- For App Store: access to Apple ID, and navigation to Subscriptions > FlexJobs
- Ability to contact FlexJobs Support if additional help is needed
We've actually written a step by step guide on how to get a refund from FlexJobs. Check it out!
The Easiest Way to Cancel FlexJobs
If you’re frustrated trying to cancel your subscription, membership, or bill from FlexJobs—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to FlexJobs?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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