Jobseeker.com offers a subscription service that helps you create professional resumes, write cover letters, find relevant jobs, and organize your applications all in one place. When you sign up, you get unlimited access to these features and can try it free for the first 14 days. After the trial, the subscription automatically renews and you get billed monthly, quarterly, half-yearly, or annually depending on what you choose. You can cancel your subscription anytime through your account if you no longer want to use the service.
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The cancellation process is straightforward, requiring just log in, navigating to settings, and clicking a cancellation button. The user receives immediate confirmation by email, indicating a smooth experience with no reported complications.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Jobseeker subscription.
How to Cancel Jobseeker: Step by Step
If you purchased through jobseeker.com:
- Log in to your account on jobseeker.com.
- Click on your profile icon.
- Select 'Settings'.
- Click on the 'Cancellation' button.
- You will receive a confirmation email once the cancellation is processed.
If you purchased through customer support:
- Visit the Contact Us page.
- Click on the 'Cancel subscription' button provided on the page.
- Follow any further instructions that may be provided.
If you need assistance, here's how you can get in touch with Jobseeker's support team.
Email
The email is not available.
Tips and Tricks for Getting a Jobseeker Refund
- Report your income promptly online: Accurately reporting your first fortnight’s income to Centrelink is often enough to trigger automatic cancellation of Jobseeker payments without needing to call.
- Ignore calls from job service providers: If they weren’t involved in your job placement, ignoring their demands and not providing employer info can avoid complications.
- Do not attend scheduled interviews: Skipping your first Jobseeker interview often results in automatic claim cancellation without adverse future claim effects.
- Persistence is key when calling: If you must call to cancel, be prepared for long hold times; keep trying persistently until you get through.
- Report employment and income consistently: Full disclosure of employment status and earnings prevents payment issues and overpayment complications.
- Cancel online if possible, but watch for limitations: Some users found that if partnered, they cannot cancel online and must resort to phone calls or other routes.
- Keep funds separate if payments continue after stopping work: In case of overpayments, save payments received after employment to avoid issues during reconciliation.
- Inform jobactive/job service provider if needed: Notify them when starting work to avoid penalties if you used their services, though it’s not mandatory if they weren’t involved.
- Timing matters: Once your full-time stable income starts and you report it, Jobseeker payments will stop after eligibility testing; partial payments may continue if income fluctuates.
- Skipping cancellation call and relying on automated systems: Some users bypass cancel calls entirely by just not attending appointments or using online income reporting alone.
Why Do People Request Refunds from Jobseeker
- Financial difficulties causing inability to afford the subscription.
- Achieved their job search goal and no longer need the service.
- Dissatisfaction with the service or perceived lack of value.
- Found alternative free or better resources for job seeking.
- Billing issues such as unexpected charges or difficulties managing subscription.
- Limited or no usage of the service after signup.
- Technical problems accessing or using the platform.
- Confusing or complicated cancellation process, leading to frustration.
- Changes in personal circumstances, such as employment status or relocation.
- Lack of updated or relevant job listings on the platform.
Jobseeker Refund Script
Script
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Dear Jobseeker, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Jobseeker Refund Policy
Jobseeker.com's subscription policy allows users to cancel their subscription at any time through their account by navigating to Settings and using the Cancellation button. Users have the right to revoke the subscription within 14 days of signing up, but no refund is given since the first 14 days are free. Upon cancellation, a confirmation email is sent automatically.
The Easiest Way to Get a Jobseeker Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Jobseeker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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