Jobscan is a service that helps you improve your resume and job applications by comparing them to job descriptions to increase your chances of getting hired. They offer a free plan with limited resume scans, but most users subscribe to their premium plans. These premium plans can be billed monthly at $49.95 or quarterly at $89.95, often with a free trial period before the subscription starts. You might see charges from them if you subscribed for these premium features and decided not to cancel before the trial ended.
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The cancellation process for Jobscan is straightforward with a clear cancellation button available in the account details page. Users who paid with a credit card can easily find the option to cancel their subscription, making it simple and quick to do so.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Jobscan subscription.
How to Cancel Jobscan: Step by Step
If you purchased through Jobscan.com:
- Log into your Jobscan account on their website.
- Go to your Account page.
- Locate the Cancel Membership instructions within your account details section.
- If you are within your free trial period, you can cancel at any time without charge.
- If you are outside of your trial period, follow the instructions to cancel your membership. Your account will downgrade to a Free Membership after the current billing cycle ends.
- Note: Cancellation does not automatically issue refunds.
If you need assistance, here's how you can get in touch with Jobscan's support team.
Tips and Tricks for Getting a Jobscan Refund
- Use clear, polite but firm language when requesting cancellation to avoid misunderstandings.
- Cancel during free trial period to avoid charges and simplify cancellation.
- Document all cancellation requests with dates and times to have a record for escalation if needed.
- Request confirmation emails after cancellation to ensure it was processed.
- Escalate by mentioning your intent to dispute charges with your bank or payment provider if cancellation is ignored.
- Timing cancellations before next billing cycle improves chance of avoiding unwanted charges.
- Sometimes customer support replies slowly; be persistent but professional in follow-ups.
- Users mention the support can be unresponsive, so don’t rely solely on one communication attempt.
- Cancel directly from account settings if possible to avoid extra steps and delays.
- Watch for automatic renewals that may charge you even after cancellation requests, and prepare to contest if needed.
Why Do People Request Refunds from Jobscan
- Illegal continued charges despite multiple cancellation attempts reported by users.
- No easy payment removal option leading to difficulty in fully canceling subscription.
- Subscription expiration delays after cancellation causing confusion and frustration.
- Lack of flexibility to upgrade plans for existing quarterly subscribers without cancelling and resubscribing, which is inconvenient.
- Unfair policies for loyal subscribers who cannot access promotional discounts like Black Friday annual plans.
- General dissatisfaction with customer service and cancellation policies.
Jobscan Refund Script
Script
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Dear Jobscan, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Jobscan Refund Policy
Jobscan allows cancellation of memberships at any time via the Account page. If you cancel during the free trial period, you will not be charged. After cancellation, your account will be downgraded to a Free Membership at the end of the current billing period, but cancellations do not automatically trigger refunds. Refunds are only considered if requested within 2 days of billing and with no service usage, subject to a fee and approval case by case.
The Easiest Way to Get a Jobscan Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Jobscan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.