1 - Visit the GoNetspeed website at gonetspeed.com.
2 - Click on the "Customer Support" link at the bottom of the homepage.
3 - Select the "Contact Us" option.
4 - Choose your preferred contact method:
Phone: Call the customer support number provided.
5 - Email: Send an email request to cancel your subscription, including your account details.
6 - Follow the representative's instructions to confirm your cancellation.
How to Cancel GoNetspeed on Google Play
1 - Open the Google Play Store app on your mobile device.
2 - Tap on the Menu (three horizontal lines) in the top left corner.
3 - Select Subscriptions.
4 - Find the GoNetspeed subscription and tap on it.
5 - Tap Cancel Subscription and follow the prompts to confirm.
How to Cancel GoNetspeed on Apple (iTunes)
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top, then select Subscriptions.
3 - Locate and select the GoNetspeed subscription.
4 - Tap Cancel Subscription and confirm your cancellation.
How to Cancel GoNetspeed on PayPal
1 - Log in to your PayPal account.
2 - Click on the Settings gear icon at the top right.
3 - Select Payments, then Manage Pre-approved Payments.
4 - Find GoNetspeed in the list and click on it.
5 - Click Cancel to stop future payments.
GoNetspeed provides high-speed internet services to homes and businesses, making it easier for you to stream, game, and surf the web. They offer various subscription plans to fit different needs, so you can choose one that works best for you. If you see a charge from GoNetspeed, it’s likely your monthly bill for the internet service you signed up for.
Canceling a subscription with GoNetspeed can involve multiple steps and may require contacting customer service directly. Additionally, users have reported varying experiences regarding the ease of reaching a representative and resolving their issues efficiently.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a GoNetspeed subscription.
How to Contact GoNetspeed
If you need assistance, here's how you can get in touch with GoNetspeed's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a GoNetspeed Refund
Call at off-peak hours: Try calling early in the morning or late in the evening when wait times may be shorter.
Be polite but firm: Use courteous language but don’t hesitate to assert your desire to cancel.
Ask for a supervisor: If the representative isn’t helpful, ask to escalate the issue to a supervisor.
Prepare documentation: Have your account information ready, along with notes on any previous interactions related to your subscription.
Leverage dissatisfaction: Mention any issues you had with service or billing to strengthen your case for cancellation.
Request confirmation: Always ask for a confirmation email or number after the cancellation is processed.
Use social media: If you’re having trouble, try reaching out through platforms like Twitter or Facebook; public visibility may prompt a quicker response.
Check trial periods: If you’re still within a trial period, emphasize that to facilitate an easier cancellation.
Be persistent: If you’re denied, don’t give up; some users recommend trying multiple times if necessary.
Document everything: Keep records of names, dates, and what was discussed during your cancellation attempts.
Why Do People Request Refunds from GoNetspeed
High costs of the monthly subscription.
Poor customer service experiences.
Frequent outages or service interruptions.
Insufficient internet speed for their needs.
Availability of cheaper options from competitors.
Contract obligations are completed.
Moving to a location not served by GoNetspeed.
Technical issues that are unresolved.
Billing errors or discrepancies.
Limited features compared to other services.
GoNetspeed Refund Script
Script
Copy
Dear GoNetspeed, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About GoNetspeed
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0 reviews
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GoNetspeed Refund Policy
GoNetspeed allows customers to cancel their internet service with a 30-day notice. Any outstanding balance must be settled upon cancellation, and customers may be subject to specific terms based on their subscription agreement.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a GoNetspeed Refund
If you're frustrated trying to cancel your subscription, membership, or bill from GoNetspeed—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be wary of potential early-cancellation fees or contract lock-ins that GoNetspeed may impose, which can make it costly and difficult to cancel your subscription immediately. Review the terms of service closely, as they might include clauses that require advance notice or limit your ability to cancel at any time without incurring charges. It's essential to understand these details to avoid unexpected charges.
High costs of the monthly subscription.
Poor customer service experiences.
Frequent outages or service interruptions.
Insufficient internet speed for their needs.
Availability of cheaper options from competitors.
Contract obligations are completed.
Moving to a location not served by GoNetspeed.
Technical issues that are unresolved.
Billing errors or discrepancies.
Limited features compared to other services.
Account number
Billing address
Email associated with the account
Phone number on the account
Type of subscription or service
Reason for cancellation
Last payment date
Documentation of previous communications
Request confirmation information
Before cancelling your GoNetspeed subscription, be aware that you will lose access to high-speed internet service and any associated features, such as reliable customer support and potential bundle discounts. Additionally, check for any early termination fees or remaining contract obligations that may apply. Make sure to backup any important data stored through their services, as you may lose access to specific tools or email services. Finally, consider whether you're eligible for any promotional re-enrollment perks in case you decide to return in the future.
GoNetspeed allows customers to cancel their internet service with a 30-day notice. Any outstanding balance must be settled upon cancellation, and customers may be subject to specific terms based on their subscription agreement.
To cancel your GoNetspeed subscription, you will need your password to access your account settings online. If you've forgotten it, you can reset it by visiting this link: [Reset Password](https://gonetspeed.com/reset-password). Alternatively, you can also reach out to their customer support directly for assistance without needing to log in.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your GoNetspeed subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your GoNetspeed account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel GoNetspeed online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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