The Ultimate Step by Step Guide to Cancelling a Lingokids Subscription or Membership (lingokids.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
Lingokids offers fun and interactive learning for kids through their Lingokids PLUS app. They provide two main types of payment plans: a monthly or yearly subscription that automatically renews, giving continuous access to their learning content, or a one-time lifetime payment that lets you use the app for as long as it’s available without recurring charges. Subscriptions are flexible, so you can cancel anytime to stop the billing. So, if you see a charge from Lingokids, it's probably for either a subscription renewal or a one-time purchase of their service.
The cancellation process for a Lingokids subscription on their website is straightforward, requiring just a few taps in the profile and account sections to cancel. It is quick and does not involve complicated steps or waiting periods, indicating low difficulty for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Lingokids subscription.
How to Cancel Lingokids: Step by Step
If you purchased through the Lingokids Website:
In the Parents Area, tap on the Profile icon.
In the Profile section, tap Account.
Tap on Cancel my subscription.
Confirm action.
If you purchased through the App Store:
Open the Settings app.
Tap on your name at the top.
Click Subscriptions.
Tap on Lingokids.
Tap Cancel Subscription; you might need to scroll down to find the button.
If you purchased through Google Play:
Open the Google Play app.
Tap the profile icon in the top right corner.
Tap Payments & Subscriptions.
Tap Subscriptions.
Select Lingokids.
Tap Cancel subscription.
Follow the instructions provided there.
If you purchased through Amazon:
Go to Amazon and sign in using your account credentials.
Hover over the "Accounts & Lists" dropdown menu at the top-right corner and select "Your Account."
In the "Digital content and devices" section, click on "Content and devices."
Click on the "Apps" tab.
Locate the Lingokids app and click on the three dots to access additional options.
Choose "Manage subscription."
Look for the option to cancel the subscription; it may be labeled as "Cancel Subscription." Click to initiate the cancellation.
Follow any prompts to confirm your cancellation.
How to Contact Lingokids
If you need assistance, here's how you can get in touch with Lingokids's support team.
Start cancellation process well before the renewal date to avoid auto-renewal charges.
Use clear, firm language such as "End my subscription" when communicating, avoiding room for negotiation or emotional appeals from customer service.
Prepare to be persistent and patient, as cancellations may require multiple contacts or wait times on hold.
Use the 'Report a Problem' link in your subscription receipt email if available—it can be a direct route to request a refund or cancellation.
If direct cancellation fails, escalate by contacting the platform used for purchase (App Store, Google Play, Amazon) as they sometimes handle subscription management.
Save all correspondence and receipts to provide evidence if needed during disputes or escalations.
If the cancellation process is convoluted, consider downgrading the account to free tier as a workaround.
Time your cancellation requests during customer service operating hours for quicker response.
If all else fails, blocking the payment method can stop future charges but may have consequences, so use cautiously.
Why Do People Request Refunds from Lingokids
Non-prorated cancellations: Customers do not receive refunds for unused subscription time after canceling.
Poor customer service: Many users report the company ignoring their emails and not providing adequate support.
Charges after cancellation: Lingokids has been reported to continue charging customers after subscriptions or free trials were canceled.
Unexpected or repeated charges: Complaints include multiple charges for one subscription and charging monthly despite advertising annual pricing.
Charges without app use or consent: Some users were billed despite not using the app or approving the charges.
Early access termination: Lingokids sometimes cuts off app access early while still demanding payment.
Refund refusals: Users seeking refunds during trial periods or after cancelation often report being denied.
Additional unexpected fees: Users on annual plans sometimes encounter requests for additional payments or messages about expired memberships despite active subscriptions.
Lingokids Refund Script
Script
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Dear Lingokids, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Lingokids Refund Policy
Lingokids offers a free trial that automatically transitions into a paid subscription if not canceled before the trial ends. Subscriptions can be canceled at any time through the Parents Area in the app, and the cancellation takes effect at the end of the current billing cycle. Refunds are only provided in exceptional cases and must be requested within specific time frames depending on the subscription length. Uninstalling the app does not cancel the subscription.
The Easiest Way to Get a Lingokids Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Lingokids—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Lingokids allows you to cancel your subscription at any time, but the cancellation will only take effect at the end of your current billing cycle, so you continue to have access until then. Be aware that uninstalling the app does not cancel the subscription automatically, and you must cancel it through the platform you subscribed with (App Store, Google Play, or Lingokids website). There are no early cancellation fees, lock-ins, or contracts mentioned, but you need to actively cancel before the next billing period to avoid further charges.
Non-prorated cancellations: Customers do not receive refunds for unused subscription time after canceling.
Poor customer service: Many users report the company ignoring their emails and not providing adequate support.
Charges after cancellation: Lingokids has been reported to continue charging customers after subscriptions or free trials were canceled.
Unexpected or repeated charges: Complaints include multiple charges for one subscription and charging monthly despite advertising annual pricing.
Charges without app use or consent: Some users were billed despite not using the app or approving the charges.
Early access termination: Lingokids sometimes cuts off app access early while still demanding payment.
Refund refusals: Users seeking refunds during trial periods or after cancelation often report being denied.
Additional unexpected fees: Users on annual plans sometimes encounter requests for additional payments or messages about expired memberships despite active subscriptions.
Email address associated with the Lingokids account
Access to the original platform used for subscription (App Store, Google Play, Amazon, or website/Parents Area)
Order number or transaction ID (especially for support requests or refunds)
Access to the original account (Apple ID/Google Account/Amazon account) on the device if cancellation is via app store or Amazon
Knowledge of payment method or charge details (to confirm platform)
Confirmation email or cancellation notification (as proof of successful cancellation, especially with Amazon)
Reason for cancellation (sometimes required for support or refund requests)
Subscription confirmation details (such as confirmation email or receipt, for identifying account or charge)
Account login credentials for the relevant platform
Filling out support forms with subject, contact reason, and description if contacting Lingokids support
Before canceling your Lingokids subscription, know that after cancellation you will still have access to your subscription content until the end of the paid period. Once expired, you lose your Lingokids Plus subscription benefits and will revert to Lingokids Basic (Free Basic Access). With Basic, you have limited access: only one child profile, no offline access, no updated progress reports, and a guided linear experience with fewer activities that you cannot choose or repeat freely. To retain full access to all content, multiple profiles, offline use, and detailed progress tracking, you would need to maintain the Plus subscription.
Lingokids offers a free trial that automatically transitions into a paid subscription if not canceled before the trial ends. Subscriptions can be canceled at any time through the Parents Area in the app, and the cancellation takes effect at the end of the current billing cycle. Refunds are only provided in exceptional cases and must be requested within specific time frames depending on the subscription length. Uninstalling the app does not cancel the subscription.
To cancel your Lingokids subscription, you generally need to access your account in the Parents Area and go to the Profile section to cancel it yourself. This means you need to be logged in, so having your password is necessary. If you have forgotten your password, you can reset it easily by using this reset password link: https://help.lingokids.com/hc/en-us/articles/115005103889-Password-Reset. Once you have access, you can cancel your subscription without needing to contact support.
We've actually written a step by step guide on how to get a refund from Lingokids. Check it out!
The cancellation process typically takes about 3 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Lingokids subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Lingokids account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Lingokids online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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