NumberGuru is a service that helps identify phone numbers and offers a subscription for users who want more features. If you subscribe, you might see charges from them on your bill. They accept payments via credit cards, PayPal, Google Pay, Apple Pay, and Venmo. Subscriptions bought through Apple or Google Play are managed through those platforms, and you can cancel anytime using those platforms or by contacting NumberGuru directly.
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The cancellation process for NumberGuru is relatively straightforward but requires navigating to the footer and using the "Contact Us" option to submit a cancellation request. Additional support options including chat, phone, and email are available, reducing difficulty for consumers.
Estimated Time
On average, it takes
5 minutes
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minutes to cancel a NumberGuru subscription.
How to Cancel NumberGuru: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top of the screen.
- Select "Subscriptions".
- Find the NumberGuru subscription in the list.
- Tap on the NumberGuru subscription.
- Tap "Cancel Subscription".
Tips & Tricks for Canceling NumberGuru
- Be persistent on the phone: Expect long calls and multiple repetitions of "no, I just want to cancel" before the cancellation is accepted.
- Call as soon as their call center opens: Lines can be very busy, so early calls increase your chance of getting through quickly.
- Use firm, clear language: Simply state "I want to cancel my subscription" without engaging in upsell conversations.
- Use emotional or urgent excuses: Claim you were fired or need the money urgently to get faster cancellation and possible refunds or discounts.
- Fabricate compelling personal stories: Moving overseas or to an area not serviced by the company, family emergencies, or other plausible life events can make agents more likely to cancel.
- Send a certified letter: If calls fail, send a certified letter stating your cancellation request and keep proof of receipt.
- Escalate if necessary: Ask to speak to a supervisor or manager if the initial agent refuses cancellation.
- Be prepared for system issues: Users reported getting hung up on, transferred endlessly, or system outages; remain patient and persistent.
- Use timing strategically: Cancel right after trial periods or billing cycles to avoid extra charges, but be aware cancellation might not be immediate.
- Stay calm and professional: Despite frustration, staying polite but firm usually helps avoid unnecessary conflict and speeds up the process.
NumberGuru Customer Service Info
If you need assistance, here's how you can get in touch with NumberGuru's support team.
Cancel NumberGuru Script
Script
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Dear NumberGuru Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to personal circumstances, I am unable to continue with the service at this time.
I appreciate the features offered and have enjoyed my experience, but I need to prioritize my financial commitments. Please confirm my subscription cancellation at your earliest convenience.
Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
NumberGuru allows you to cancel your account at any time using the one-touch cancel option on their website, via chat, phone, email, or contact form. After cancellation, you will receive a confirmation email and retain access to any remaining paid time or reactivate your subscription anytime. For Apple Store or Google Play subscriptions, cancellations must be done through those platforms' specific steps.
To cancel your NumberGuru subscription, you need to log in to your account and use the “Contact Us” option to select “Cancel My Account,” which means you do need your password to log in. Alternatively, you can cancel by calling customer service at 1-866-673-9048 or emailing support@numberguru.com without needing your password. If you forget your password, you can reset it here: https://numberguru.com/account/forgot_password. If you subscribed via Apple Store or Google Play, you need to cancel through those platforms. This setup gives you options whether or not you remember your password.
- Auto-renewal charges that continue despite attempted cancellations
- Difficulty in canceling subscriptions with multiple failed attempts reported
- Being charged after deleting accounts or closing the app
- Misleading free trial claims that lead to unexpected charges
- Unwanted recurring billing after initial trial or sign-up
- Partial or no refunds after cancellation
- Frustration with customer service over billing disputes and refunds
- Perception of scam or fraudulent billing practices due to hidden fees or confusing terms
- Mistaken charges leading customers to seek refunds
NumberGuru allows you to cancel your subscription or membership at any time, typically by emailing support or using their online chat or phone support. However, be aware that cancellations do not result in immediate termination; you retain access until the end of the current paid billing period. There are no explicit contracts, lock-ins, or early cancellation fees mentioned, but refunds are handled case-by-case and initiating a chargeback can lead to account suspension, so it's best to follow their official cancellation process carefully to avoid issues.
Before cancelling your NumberGuru subscription, know that cancelling stops future billing but you will retain access to the service until the end of your current paid period. Canceling does not immediately revoke access; you can continue using the features during the paid time you have already paid for. To properly cancel, you need to do so through the platform where you subscribed, such as Apple Store or Google Play, as uninstalling the app alone will not stop billing. Important: After the paid period ends, you lose all subscription benefits and access to any premium features offered by NumberGuru.
- 9-digit membership ID (located in your account dashboard or Welcome email) or your registered email address
- Phone number used on your account (may be required for verification)
- Payment details used during sign-up (if additional verification is needed)
- Confirmation number or subscription activation details (if available, may help speed the process)
- Login credentials to access your account online
- Cancellation method selection: online form, chat, email, or phone call to customer support
- If purchased through Apple Store or Google Play, you will need to cancel through your app store account, not through NumberGuru.com
We've actually written a step by step guide on how to get a refund from NumberGuru. Check it out!
The Easiest Way to Cancel NumberGuru
If you’re frustrated trying to cancel your subscription, membership, or bill from NumberGuru—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to NumberGuru?
NUMBERGURU.COM, NG*NUMBERGURU, NG NUMBERGURU.COM, NG*NUMBERGURU.COM, NGC*NUMBERGURU.COM, NUMBERGURU LLC, NumberGuru.com
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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