QR.io is a service that helps you create custom QR codes you can track and manage easily. They offer two subscription plans: a monthly plan costing $35 and a yearly plan for $350, both giving you unlimited QR codes and scans, along with features like custom landing pages and scan statistics. You can try it free for 7 days and change or cancel your plan anytime from your account. So, if you see a charge from QR.io, it’s likely for one of these subscription plans to use their QR code services.
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The cancellation process on QR.io is simple; users just need to log in to their account, navigate to the Billing section, and click a button to cancel. Alternatively, if login info is forgotten, users can use a special link to receive an email for immediate cancellation. This makes it straightforward and quick to cancel the subscription.
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How to Cancel QR.io: Step by Step
If you purchased through QR.io directly:
- Login to your QR.io account.
- Navigate to the Billing section.
- Click on the Cancel Subscription button.
- If you do not remember your login information:
- Visit the cancellation page.
- Enter the email you used to subscribe.
- Click the Cancel Subscription button.
- If you do not remember the email:
- Please contact QR.io support for assistance.
Tips & Tricks for Canceling QR.io
- Be persistent: Multiple users report success after repeatedly contacting customer service or sending numerous emails.
- Document every interaction: Keep a record of all emails, chats, and attempted cancellations to use as evidence if needed.
- Use firm, clear language: Phrases like "I demand immediate cancellation," "Stop all charges," and "Refund any unauthorized payments" have been effective.
- Threaten escalation: Mention possible disputes with your bank or filing complaints with consumer protection agencies if the cancellation is not honored.
- Attempt cancellation via platform used for subscription: Some users had to cancel subscriptions through app stores (Apple App Store, Google Play) or payment services if direct cancellation was blocked.
- Delete payment methods from linked accounts as a last resort to prevent further charges.
- Cancel quickly during free trial periods to avoid getting locked into charges.
- Check timing: Attempt canceling just before the next billing cycle to avoid being charged again.
- Watch for portal lockout: Users frequently reported being locked out of their account after entering credit card details, so immediate action is advised.
- Use public pressure: Posting complaints publicly on forums or review sites sometimes led to quicker responses.
QR.io Customer Service Info
If you need assistance, here's how you can get in touch with QR.io's support team.
Cancel QR.io Script
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Dear QR.io Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Unfortunately, I need to discontinue my membership due to personal budget constraints.
I appreciate the service provided during my time as a subscriber and would like to ensure that there are no further charges to my account. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
QR.io allows you to cancel your subscription anytime by entering the email you used for subscription on their cancellation page and clicking the "Cancel Subscription" button. If you don't remember your email, you can contact their 24/7 support via live chat or email at support@qr.io for assistance. There is also an option to upgrade or downgrade your plan anytime from the dashboard.
To cancel your subscription on QR.io, you need to log in to your account and go to the Billing section, where you will find an option to cancel your subscription. If you don't remember your password, you can cancel your subscription by visiting a special cancellation link that will send you an email to proceed with the cancellation without logging in. If you need to reset your password, you can do so at https://qr.io/login by selecting the forgot password option to receive a reset link via email.
- Unexpected automatic charges for full annual plans without clear warnings after free trials end.
- Automatic subscription renewals occur even after users explicitly cancel their subscriptions.
- QR codes expire or deactivate after a short period (typically 14 days) without a paid subscription, causing inconvenience and extra costs.
- Refund requests are denied even when mistakes or unauthorized charges are reported promptly.
- Misleading billing practices and lack of transparent refund policies.
- Difficulties reaching customer support, often limited to AI chatbots with no direct human contact.
- Business model abuse concerns, particularly impacting students, freelancers, or users in countries with unfavorable currency exchange rates.
- Need to reorder printed materials due to QR code deactivation after subscription lapses.
- Perception of scam or bait-and-switch tactics among users.
- Subscription fees billed annually despite monthly references, sometimes without clear user consent.
- Users prefer alternative, truly free QR code generators due to dissatisfaction with qr.io.
QR.io allows you to cancel your subscription at any time from your dashboard or by visiting their cancellation page. However, if you have a monthly plan and cancel after the initial 7-day refund window, the subscription remains active until the end of the billing cycle without any further charges, meaning you don't get a prorated refund. There are no early cancellation fees or lock-ins, but QR Codes enter a paused mode after cancellation and can only be reactivated by resubscribing. Be aware that refunds after 7 days are not guaranteed and are reviewed on a case-by-case basis.
Before cancelling your QR.io subscription, know that your QR Codes will go into paused mode once you cancel, meaning they will no longer be active or trackable until you resubscribe and reactivate them. You lose access to any active functionalities of the QR Codes during this paused state. If you cancel within 7 days of subscribing, you are eligible for a full refund; beyond that period, your subscription remains active until the end of the billing cycle with no further charges. It's important to consider that you can reactivate your paused QR Codes anytime by resubscribing.
- Email address used to subscribe
- Account login credentials (for dashboard self-service cancellation)
- Access to QR.io dashboard (optional: for cancellation through user account)
- Contact support information (in case you can't access your email or login credentials)
We've actually written a step by step guide on how to get a refund from QR.io. Check it out!
The Easiest Way to Cancel QR.io
If you’re frustrated trying to cancel your subscription, membership, or bill from QR.io—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to QR.io?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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