Resume Nerd is an online tool that helps you create professional resumes and cover letters easily using customizable templates and expert tips. You can start building your resume for free, but to download it or use premium features like cover letter builder, resume scoring, and job matching, you'll need a subscription. They offer a 14-day trial for just $2.75 to try out the premium features before committing. So if you see a charge from them, it's likely for the subscription after the trial period ends.
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Canceling a subscription with Resume Nerd is fairly straightforward with clear options provided: online cancellation via account management, phone call, or email request. The process is user-friendly with step-by-step instructions and confirmation emails, making it relatively easy compared to complex subscription cancellations.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Resume Nerd subscription.
How to Cancel Resume Nerd: Step by Step
If you purchased through ResumeNerd.com:
- Log into your account using your ResumeNerd username and password.
- Click on the user icon at the top right corner next to the notification bell, then select “Manage Account”.
- Click on the “Cancel Subscription” button.
- Confirm by clicking “Yes, cancel my account”.
- You will receive a confirmation email with a cancellation number.
If you purchased through phone:
- Contact the Customer Service team by calling the applicable number for your region.
- Request cancellation and provide a reason for cancellation.
- You will receive a confirmation email with a cancellation number.
If you purchased through email:
- Send an email to help@resumenerd.com requesting cancellation, including your reason.
- You will receive a confirmation email with a cancellation number.
If you need assistance, here's how you can get in touch with Resume Nerd's support team.
Tips and Tricks for Getting a Resume Nerd Refund
- Contact customer service via email and request cancellation in writing immediately after you decide to cancel.
- Use clear, firm language such as "Please cancel my subscription immediately" and mention you do not want any further charges.
- Escalate by threatening to dispute the charge with your bank or credit card company if they do not comply.
- Keep track of your billing dates and cancel before the next billing cycle to avoid being charged again.
- Be persistent and send follow-up emails if you do not get confirmation of cancellation promptly.
- Some users report success by involving their credit union or bank to stop recurring payments directly.
- Do not rely solely on website self-service options as they might not process cancellations correctly; get confirmation from customer service.
- Prepare to mention the official policy as leverage to demand cancellation and a stop to charges, even if the policy is difficult.
- Timing is crucial: cancel during business hours to ensure quicker response and before the trial period ends.
- Document every interaction with the company for evidence if escalation is needed.
Why Do People Request Refunds from Resume Nerd
- Difficulty canceling subscription: Customers report challenges in successfully canceling their Resume Nerd memberships.
- Unexpected recurring charges: Users complain about being charged monthly even after canceling, sometimes without their consent.
- Lack of timely refunds: Delays or refusal in refunding charges after cancellation lead to dissatisfaction.
- Confusion about trial and billing terms: Customers express confusion regarding auto-renewal policies and when charges begin.
- Unreliable customer service response: Some customers state that cancellation requests and emails go ignored.
- Perception of fraudulent charges: Claims of charges being deducted without authorization or consent.
- Limited online account management: No easy online method to modify or cancel subscriptions, requiring direct contact.
- Auto-renewal without clear reminders: Customers feel stuck in continuous billing cycles without active use of the service.
Resume Nerd Refund Script
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Dear Resume Nerd, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Resume Nerd Refund Policy
Resume Nerd allows you to cancel your subscription anytime through their website, customer service phone, or email. Cancellation requires confirmation and you will receive a cancellation number by email as proof. Fees apply until official cancellation, and refunds are not guaranteed but if approved, are credited to the original payment method.
The Easiest Way to Get a Resume Nerd Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Resume Nerd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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