TeraBox is a cloud storage service that offers automatic backup space, especially focusing on videos and photos. They have a Premium subscription plan that gives you 2TB of storage with extra features like high-quality automatic video backup, no ads, and the ability to recover deleted files for a month. The service bills monthly or yearly, with prices starting around $2.99 per month if you choose automatic renewal. There's also a 7-day free trial, and you can cancel anytime before the next billing cycle to avoid charges.
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The cancellation process is straightforward and can be done via iPhone, Android, PayPal, email, or the website itself with clear, simple steps available. It requires minimal navigation and confirmation without complex procedures.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a TeraBox: Auto Backup Space subscription.
How to Cancel TeraBox: Auto Backup Space: Step by Step
If you purchased through terabox.com:
- Visit the TeraBox website and log in to your account.
- Navigate to the ‘Personal Center’ on your dashboard.
- Locate the ‘Subscription Management’ section.
- Click on ‘Cancel Subscription’.
- Confirm the cancellation to stop the automatic renewal.
- You will receive a confirmation email regarding the cancellation.
If you purchased through the App Store (iOS):
- Open the Settings app on your iPhone.
- Tap on your name at the top, then select Subscriptions.
- Find and select TeraBox from the list of subscriptions.
- Tap Cancel Subscription.
- Follow the prompts to complete the cancellation.
If you purchased through Google Play (Android):
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions and then tap on Subscriptions.
- Find TeraBox in the list and select it.
- Tap Cancel Subscription.
- Follow the instructions to finalize the cancellation.
If you need assistance, here's how you can get in touch with TeraBox: Auto Backup Space's support team.
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The phone is not available.
Tips and Tricks for Getting a TeraBox: Auto Backup Space Refund
- Contact support via multiple channels: Use email, in-app chat, and social media to increase chances of getting a response.
- Be clear and firm in language: Use straightforward phrases like "I want to cancel my subscription immediately and request a confirmation email."
- Request proof of cancellation: Always ask for a cancellation confirmation number or email to avoid continued charges.
- Document all communications: Keep records of your cancellation requests and any responses in case of disputes.
- Time your cancellation: Cancel just before the renewal date to minimize unused paid time.
- Escalate if ignored: If initial requests are ignored, escalate by mentioning consumer protection agencies or your bank to dispute charges.
- Use chargeback as last resort: If all else fails, contact your bank to dispute charges and inform them you did not get a valid cancellation.
- Leverage refund requests: Politely request a refund, stating dissatisfaction or lack of use—some users report success this way.
- Watch out for auto-renew traps: Disable auto-renew in your account settings immediately after subscribing to ease cancellation later.
Why Do People Request Refunds from TeraBox: Auto Backup Space
- Difficulty canceling subscriptions: No clear cancellation option available on the website.
- No refunds provided: Users report not getting refunds after premium purchase.
- Poor customer support: Lack of replies to cancellation or subscription issue inquiries.
- Misleading marketing: Promises of free 1TB storage with limited actual storage and subscription benefit activation issues.
- Technical problems: Slow upload speeds, frequent upload failures, missing files, and system errors despite premium subscription.
- Aggressive premium promotion: App aggressively promotes premium even after subscription purchase.
- Data loss and access issues: Reports of lost data and problems accessing accounts despite premium status.
- Concerns about data privacy: Users worried about security shift to other services.
- Change in storage needs: Users cancel due to changing phone storage requirements.
- Lack of usage: Some users cancel because they no longer use the service.
TeraBox: Auto Backup Space Refund Script
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Dear TeraBox: Auto Backup Space, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
TeraBox: Auto Backup Space Refund Policy
TeraBox subscriptions automatically renew until canceled by the user. Users can cancel the paid service at any time, but no refunds are given for payments made before cancellation, except as required by law. After the subscription auto-renews, cancellations or refunds are not accepted for any reason. If payment fails, TeraBox may restrict service and reduce storage to 1TB if applicable.
The Easiest Way to Get a TeraBox: Auto Backup Space Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TeraBox: Auto Backup Space—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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