TSN is a digital streaming service that offers live sports games, exclusive feeds, and sports documentaries through its TSN+ subscription. You can choose to subscribe monthly for $8 or yearly for $80, and your payment will automatically renew unless you cancel. If you're getting billed by TSN, it's likely for this subscription to access their sports content. Just keep in mind that payments are non-refundable and prices can change.
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The cancellation process on TSN.ca is straightforward and can be done through the user's account settings with just a few clicks. The clear steps provided and immediate confirmation email make it relatively easy for consumers to cancel their subscription online without requiring customer support intervention.
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How to Cancel TSN: Step by Step
If you purchased through TSN.ca:
- Go to TSN.ca and log into your Account Settings.
- Go to Manage Subscription.
- Click on the Subscriptions tab.
- Scroll down and select Cancel Subscription.
- Enter the reason for cancellation and click Yes, Cancel.
- You will receive a confirmation email of your cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone/iPad.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Select the TSN subscription you want to cancel.
- Tap Cancel Subscription.
- Confirm your cancellation.
If you purchased through Google Play:
- On your Android device, open the Google Play Store.
- Make sure you are signed in to the Google Account that has your subscriptions.
- Go to Subscriptions in Google Play.
- Select the TSN subscription you wish to cancel.
- Tap Cancel subscription.
- Follow the on-screen instructions to complete the cancellation.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll and select Streaming Channels.
- Select Manage subscriptions.
- Locate the TSN subscription and select it.
- Click Cancel subscription.
- Confirm your cancellation.

Tips & Tricks for Canceling TSN
- Start cancellation early to avoid automatic renewal charges; some users recommend cancelling immediately after subscribing or at least well before the renewal date.
- Persistence is key: Users report glitches and unresponsive customer service; keep attempting cancellation through multiple channels until it works.
- Use official account management: Cancel subscriptions via "Manage Subscription" in your TSN account or the app store (Apple App Store, Google Play) where you subscribed.
- If subscribed via third party (Prime, Apple, Google Play): cancel directly through that service’s subscription management page rather than TSN’s site.
- Delay cancellation at least 24 hours after subscribing to avoid immediate termination and get the full subscription period; then cancel and look for email confirmation of cancellation.
- Be wary of no-refund policies: Some users report no refunds if cancellation is late or after a short trial period; dispute politely but firmly if charges persist.
- Escalate via community and social media: Use private messaging on Rogers Community forums (@CommunityHelps), or reach out on Twitter, Facebook, or Instagram to prompt faster resolution.
- Language tips: Use clear, polite but firm language emphasizing your desire to cancel immediately and your awareness of auto-renewal policies.
- Keep records: Save screenshots, confirmation emails, and call logs in case of disputes.
- If customer service is unresponsive: call persistently, try web chat, social media channels, and forum moderators to get attention.
- If paying through Google Play but cancellation doesn’t appear: Google Play support might be necessary; insist on help from both TSN and Google Play or request a refund through payment provider.
- Don’t rely on deleting your TSN account to cancel subscription; cancellation must be done through subscription management.
TSN Customer Service Info
If you need assistance, here's how you can get in touch with TSN's support team.
Cancel TSN Script
Script

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Dear TSN Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to some recent changes in my personal circumstances, I find that I am unable to continue with my membership at this time.
I appreciate the service provided and hope to return in the future. Please let me know if you need any further information to process my request.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
TSN subscription cancellations do not receive refunds, but subscribers can continue to enjoy their service until the end of the current billing period. To cancel, log into your account on TSN.ca, go to Manage Subscription, and follow the cancellation prompts; if subscribed via in-app purchase, cancellation is done through the respective provider.
You do need your TSN account password to cancel your subscription directly online via the TSN website by logging into your account. However, if you don't have your password, you can call TSN support at 1-833-TSN-HELP to cancel your subscription without needing the password. If you need to reset your password, you can do so here: https://www.tsn.ca/reset-password. Additionally, if you subscribed through Apple or other third-party platforms, you would cancel through their respective settings rather than TSN's site.
- Technical issues with streaming causing inability to watch live events.
- Accidental purchases or subscribing by mistake.
- Change of mind shortly after subscribing.
- Automatic renewal without consent leading to unwanted charges.
- Failure to cancel subscription on time before renewal.
- Discontent with content or service quality.
- Billing issues such as incorrect charges or payment problems.
- Refusal to provide refund despite cancellation requests, leading to customer demands.
- Subscriptions purchased for specific events postponed or canceled.
TSN allows you to cancel your subscription at any time, but there are no refunds or credits for any portion of the last paid subscription fee. After cancellation, you can still use the service until the end of the billing period in which you canceled, but your credit card will not be charged thereafter. There are no contracts, lock-ins, or early-cancellation fees, but the no-refund policy is a potential landmine to be aware of.
Before cancelling your TSN subscription, be aware that you will lose access to all TSN content and features once your current billing period ends. There are no refunds, so you will continue to have access until the end of the billing cycle you paid for, but no charges will be applied after cancellation. To cancel, you need to go to your account settings on TSN.ca, manage your subscription, and confirm the cancellation. If your subscription was purchased through an app store, cancellation must be done through that provider.
- TSN account login credentials (username and password)
- Access to your Account Settings on TSN.ca
- Ability to access the Subscriptions section within your account
- Reason for cancellation (may be required during the process)
- Confirmation of cancellation (email or on-screen confirmation)
- If you subscribed via Google, Apple, or Roku: Access to your account with the provider where you purchased the subscription
We've actually written a step by step guide on how to get a refund from TSN. Check it out!
The Easiest Way to Cancel TSN
If you’re frustrated trying to cancel your subscription, membership, or bill from TSN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to TSN?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.