Unwired Broadband LLC provides internet services mostly for folks in Central and Northern California who don’t have many options for fast internet. They offer both home and business internet plans starting around $59.99, with unlimited data and no hidden fees. If you’re getting a bill from them, it’s likely for one of these internet plans. They also have friendly support and guaranteed speeds, and you can contact them easily by phone or email to check the plans in your area or get help.
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Cancellation requires contacting customer service via phone or email during business hours, which while straightforward, may cause delays outside those times. The process involves direct communication without complicated steps, but early termination fees may apply which adds some difficulty.
Estimated Time
On average, it takes
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minutes to cancel a Unwired Broadband LLC subscription.
How to Cancel Unwired Broadband LLC: Step by Step
If you purchased through Credit Card:
- Log in to your account on getunwired.com.
- Navigate to the Account Settings or Billing section.
- Select the Manage Subscriptions option.
- Find the subscription you wish to cancel.
- Click on Cancel Subscription or Remove.
- Confirm the cancellation when prompted.
- Look for a confirmation email regarding your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Settings gear icon.
- Select Payments.
- Click on Manage Pre-approved Payments.
- Select Unwired Broadband from the list of subscriptions.
- Click on Cancel to stop the subscription.
- Check your email for a confirmation of the cancellation.
If you purchased through Bank Transfer:
- Contact Unwired Broadband customer service directly via the contact number provided on their website.
- Request cancellation of your subscription.
- Make sure to provide any necessary verification details.
- Wait for confirmation of the cancellation via email.
Tips & Tricks for Canceling Unwired Broadband LLC
- Persistently call customer service multiple times until your cancellation is explicitly confirmed, as one call is often insufficient.
- Ask to speak to a manager if frontline representatives are unhelpful or refuse to cancel your service.
- Do not rely solely on email cancellation requests, as they are often slow or ignored; phone calls are more effective.
- Document all communication including dates, times, and names of representatives spoken to, to use as evidence if disputes arise.
- Request written confirmation of cancellation to avoid unexpected charges.
- Beware of automatic renewals and ensure you receive confirmation that your account will not be billed again.
- If online cancellation is required, persist in obtaining login details from customer service. They sometimes withhold this information making it difficult to cancel online.
- Use firm and clear language stating you want to cancel immediately and stop all future charges.
- Time your cancellation calls earlier in the billing cycle to reduce the chance of being charged for the next period.
- If service quality is poor, use it as leverage to argue for a penalty-free cancellation.
- In extreme cases of continued billing despite cancellation attempts, some users resort to changing their phone number to stop unwanted contact.
Unwired Broadband LLC Customer Service Info
If you need assistance, here's how you can get in touch with Unwired Broadband LLC's support team.
Cancel Unwired Broadband LLC Script
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Dear Unwired Broadband Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with Unwired Broadband. Due to personal circumstances, I have decided to discontinue my internet service. I would greatly appreciate it if you could process this cancellation at your earliest convenience and confirm the details.
Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Unwired Broadband LLC does not publicly provide detailed information about their membership, subscription, or bill cancellation policy on their website. For cancellations or other account-related inquiries, customers are advised to contact unWired Broadband directly via phone, email, or their contact form for assistance.
To cancel your subscription with Unwired Broadband LLC (getunwired.com), you typically need to provide cancellation notice through phone or email. While their customer care phone number is available for cancellation requests, there is indication that cancellations are processed after subscription verification; you may need your account password to log into their Customer Hub for account management. If you need to reset your password for the Customer Hub, you can do so here: https://hub.myunwired.com (look for 'Forgot password?'). Calling customer care at 559-261-4444 with your details ready is the recommended direct method to proceed.
- Poor customer service including rude and disrespectful employees.
- Unreliable internet service with frequent downtime and DSL line crashes.
- Speed issues where service speed drops below expected levels, causing disruptions.
- Limited and ineffective tech support that provides runarounds rather than solutions.
- Problems with email services such as blacklisting and MX record issues not being resolved.
- Difficult cancellation process causing frustration for customers trying to end service.
- Unsatisfactory refund and cancellation policies leading to dissatisfaction among customers.
- Concerns over privacy policies where customers waive expectation of privacy in contracts.
- Lack of service backups causing service outages without alternatives.
Unwired Broadband LLC operates on a month-to-month contract basis but imposes an Early Termination Fee (ETF) if you cancel before the end of your contract term, which is intended to compensate for their damages and is not a penalty. You also need to provide proper notice as specified in their terms, and if you cancel an installation appointment late or require additional service visits, extra charges may apply. Be aware of these fees and notice requirements to avoid unexpected costs when cancelling.
Before canceling your subscription with Unwired Broadband LLC, be aware that you will lose access to their internet service, including any specific plans or speeds you are currently enjoying. Additionally, there is a significant cancellation fee of $250 if the modem provided is not returned in working condition, plus you will need to pay for the current month's subscription. It's important to settle all final bills and account details when processing the cancellation to avoid any extra charges. Make sure you arrange for an alternative internet service to avoid disruption.
- Account holder's full name
- Account number or customer ID
- Service address associated with the account
- Contact information (phone number and/or email address)
- Clear statement of intent to cancel the subscription, membership, or bill
- Preferred final date of service or cancellation effective date
- Alternative method of payment if needed to resolve final billing
- Ten (10) calendar day advance notice for terminating Managed Service subscriptions
- Destination for cancellation request (email to billing@getunwired.com, postal mail, or phone call to 559-261-4444)
We've actually written a step by step guide on how to get a refund from Unwired Broadband LLC. Check it out!
The Easiest Way to Cancel Unwired Broadband LLC
If you’re frustrated trying to cancel your subscription, membership, or bill from Unwired Broadband LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Unwired Broadband LLC?
Unwired Broadband LLC, unWired Broadband, getunwired.com, Unwired Broadband Internet, Unwired Broadband Service, Unwired Broadband Payment, Unwired Broadband Charge
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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