Is Cleanova Online fraud?

• Subscription Fees: Some users have reported being charged for a monthly or yearly subscription that they signed up for without realizing it.
• In-App Purchases: Charges may occur due to transactions made within the app for additional features or services.
• Free Trials Convert to Paid: Users noted that after a free trial period, their accounts automatically converted to paid subscriptions unless canceled beforehand.
• Failed Cancellation: Some customers experienced issues with canceling their subscriptions, leading to unexpected charges.
• Multiple Accounts: Charges might arise if users mistakenly create multiple accounts and forget about them.
• Overdue Payments: Users mentioned charges for overdue payments on services provided through the app.
• Service Fees: Users can be charged additional service fees for specific features or customer support offered through Cleanova.
• Payment Processing Errors: A few users mentioned double charges due to payment processing mistakes.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cleanova.app via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cleanova.app refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cleanova.app, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.