ChoiceCreditScore is a service that lets you see and monitor your credit score with unlimited access to your credit report from major agencies. They offer a 7-day trial that costs $1, and if you don’t cancel, you’ll be billed $39.94 each month for membership. The service also includes email alerts about activity on your credit, tools to protect your identity, and access to customer service. People might get billed by them if they signed up for the trial and didn’t cancel before it ended.
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Cancelling is relatively straightforward with three options: email, online contact form, or phone call. The multiple options simplify the process, making it not very difficult but requires some effort to contact.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ChoiceCreditScore subscription.
How to Cancel ChoiceCreditScore: Step by Step
If you purchased through Email:
- Compose a new email addressed to support@choicecreditscore.com.
- Include your account details in the email, such as your full name and any account identification if applicable.
- Request cancellation of your subscription in the body of the email.
- Send the email and wait for a confirmation response from the customer support team.
If you purchased through Contact Form:
- Visit the contact form at choicecreditscore.com/contact-us.html.
- Fill out the required fields including your full name and email address.
- In the message section, clearly state that you wish to cancel your subscription.
- Submit the form and wait for a confirmation response from customer support.
If you purchased through Phone:
- Call customer support at (800) 305-9580.
- Indicate your intention to cancel your subscription when you speak with a representative.
- Provide any additional information they may require, such as your account details.
- Ask for confirmation of your cancellation before ending the call.
If you need assistance, here's how you can get in touch with ChoiceCreditScore's support team.
Tips and Tricks for Getting a ChoiceCreditScore Refund
- Cancel the subscription before requesting a refund by emailing support@choicecreditscore.com, using the contact form on their website, or calling (800) 305-9580.
- Clearly state the charge was unauthorized or the renewal was unwanted; mention if the subscription was unused or you expected to cancel during the trial period.
- Include account details such as registered email and billing information in all communications.
- Follow up persistently using polite but firm language emphasizing the automatic renewal and lack of notice.
- Dispute charges immediately with your credit card company if ChoiceCreditScore refuses to process a refund.
- Use clear and firm language demanding a refund, referencing failure to deliver promised service and citing consumer rights.
- Escalate by threatening disputes and complaints to authorities if the refund is not processed.
- Keep a record of all communications with ChoiceCreditScore for your reference.
- Act quickly after the charge to improve chances of a successful dispute or refund.
- Avoid providing sensitive personal information like your Social Security number.
- Report the issue to authorities such as the FTC and share your experience publicly to increase pressure.
- Be aware their refund policy is strict: all service fees are non-refundable unless services are changed, suspended, or discontinued; pro-rata refunds may be possible.
- Common successful refund tactics include citing trial cancellation issues, billing disputes, difficulty contacting customer service, and multiple charges post-cancellation.
- Use polite but assertive language with terminology like "automatic renewal without notice," "unauthorized charge," "failure to deliver promised services," and "consumer rights violation."
Why Do People Request Refunds from ChoiceCreditScore
- Unclear trial period terms: Customers often do not realize they are agreeing to a weekly subscription after the $1 trial.
- Charges after cancellation: Users report being billed even after they believe they canceled their membership.
- Difficulty canceling: Problems contacting customer service or navigating the cancellation process.
- Refund process complexity: The need to complete refund application forms and the slow refund process.
- Unauthorized billing: Customers notice charges they did not authorize or expect.
- Multiple or recurring charges: Charges continuing beyond the trial and after cancellation attempts.
- Refunds are rare and discretionary: Refunds are generally not offered as a policy but sometimes given as one-time courtesies.
- Misleading sales practices: Some customers feel the sales or billing practices are deceptive or not clearly disclosed.
ChoiceCreditScore Refund Script
Script
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Dear ChoiceCreditScore, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ChoiceCreditScore Refund Policy
ChoiceCreditScore offers a 7-day trial membership for $1.00, after which a $39.94 monthly membership fee is automatically charged unless canceled during the trial. You can cancel your subscription anytime via email, online through their contact form, or by calling their support during specified hours to avoid further charges. The cancellation policy applies to all membership types offered by ChoiceCreditScore.
The Easiest Way to Get a ChoiceCreditScore Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ChoiceCreditScore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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