2 - Click on your profile icon in the top right corner.
3 - Select 'Subscription' from the drop-down menu.
4 - Click on 'Cancel' to start the cancellation process.
5 - Confirm the cancellation by selecting 'Yes, cancel'.
6 - Fill out the required form to complete the cancellation process.
7 - Your subscription will remain active until the end of the current billing cycle. After that, you will be automatically downgraded to the free plan.
How to Cancel InVideo on InVideo Studio
1 - Log in to your InVideo Studio account.
2 - Click on your profile icon in the top right corner.
3 - Select 'Subscription' from the drop-down menu.
4 - Choose to either pause your subscription for a few months or click on 'Cancel subscription' to confirm cancellation.
5 - Your subscription will remain active until the end of the current billing cycle, after which you’ll be downgraded to the free plan.
InVideo is a video creation platform that offers different subscription plans tailored to creators. They have plans like Plus, Max, Generative, and Team, each giving you a set amount of video minutes, image assets, storage, and other features every month. You can pay monthly or save money by paying annually, and you can also boost your plan to get even more credits if you need. If you see a charge from InVideo, it's likely for one of these subscription plans that helps you make videos with all the resources included.
The cancellation process for InVideo is relatively straightforward: users just need to access their profile, go to the subscription section, and confirm cancellation by filling out a form. The steps are clear and can be done online without needing to contact customer support or follow complicated procedures, making it easier than average.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a InVideo subscription.
How to Contact InVideo
If you need assistance, here's how you can get in touch with InVideo's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a InVideo Refund
Cancel immediately after subscribing to avoid unwanted future charges.
Contact your bank or card issuer if you continue to be billed after cancellation, sometimes they can help stop payments.
Request to speak to a human agent if automated systems don't help; users report faster resolution and refunds this way.
Be persistent when attempting to cancel; some users mention that cancellation links may be intentionally hard to find.
Use clear and firm language stating you want to "cancel your subscription effective immediately" to avoid ambiguities.
Document your cancellation request with screenshots or email confirmations for proof.
Watch out for attempts to upsell or offer discounts to keep you subscribed; stick to your decision.
Timing your cancellation just before the billing cycle renews can help avoid additional charges.
Check for any multiple platforms you subscribed through (e.g., app store, website) and cancel each separately if needed.
Seek help on forums or community groups where others share recent successful tactics.
Why Do People Request Refunds from InVideo
Low video quality leading to unimpressive or generic output.
Misleading AI capabilities promises not matching actual performance.
High pricing considered disproportionate to the value received.
Complicated or unclear cancellation process, sometimes causing difficulty in stopping subscriptions.
Poor customer service with slow or inadequate responses to issues or refund requests.
Usage policies and credit systems considered restrictive or unfair, including wasted credits from bugs.
Lack of refunds for unused subscription periods in some cases.
Technical issues such as bugs, glitches, and long processing times for video generation.
Repetitive stock footage and need for additional purchases to get quality content.
Difficulty exporting or retrieving past work after cancellation.
InVideo Refund Script
Script
Copy
Dear InVideo, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About InVideo
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0 reviews
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InVideo Refund Policy
InVideo allows you to cancel your subscription anytime via your profile on their website; your plan remains active until the end of the current billing cycle, after which you are downgraded to the free plan. Refunds are available for website subscriptions within 30 days if the plan is unused or nearly unused, with requests processed promptly; mobile app subscriptions require refund requests through their respective app stores. The payment card is automatically removed upon shifting to the free plan after cancellation.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a InVideo Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from InVideo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
InVideo allows you to cancel your subscription at any time through your account settings on their website or via app store tools for iOS and Android. However, the subscription remains active until the end of the current billing period, and there are no early cancellation fees or long-term contracts. Refunds are only available within 30 days if the plan is unused or almost unused, which means if you've used the subscription substantially, you may not get a refund. There are no hidden lock-ins, but you must complete the cancellation steps correctly, including filling out any required forms, to ensure the subscription stops after the billing cycle.
Low video quality leading to unimpressive or generic output.
Misleading AI capabilities promises not matching actual performance.
High pricing considered disproportionate to the value received.
Complicated or unclear cancellation process, sometimes causing difficulty in stopping subscriptions.
Poor customer service with slow or inadequate responses to issues or refund requests.
Usage policies and credit systems considered restrictive or unfair, including wasted credits from bugs.
Lack of refunds for unused subscription periods in some cases.
Technical issues such as bugs, glitches, and long processing times for video generation.
Repetitive stock footage and need for additional purchases to get quality content.
Difficulty exporting or retrieving past work after cancellation.
Account login information (email and password used to sign in)
Access to the InVideo account dashboard
Profile icon/menu location (typically found in the upper right corner of the dashboard)
Navigation to the Subscriptions or Billing section
Option to Cancel Subscription (button or link)
Confirmation of cancellation (may require clicking a confirmation button like "Yes, Cancel Now")
Possible selection of a cancellation reason (sometimes required to proceed)
Completion of an optional feedback form (if prompted)
Awareness of the end-of-billing-cycle policy (services continue until current billing cycle ends)
Before cancelling your InVideo subscription, know that your paid plan benefits will remain active until the end of your current billing cycle. Once the billing cycle ends, your account will be downgraded to the free plan, which has more limited features compared to paid subscriptions. You will lose access to premium content, advanced editing features, watermark removal, and any other perks included in your paid plan. Additionally, your saved projects and videos can only be accessed during your subscription period, so consider downloading or exporting your content before cancellation.
InVideo allows you to cancel your subscription anytime via your profile on their website; your plan remains active until the end of the current billing cycle, after which you are downgraded to the free plan. Refunds are available for website subscriptions within 30 days if the plan is unused or nearly unused, with requests processed promptly; mobile app subscriptions require refund requests through their respective app stores. The payment card is automatically removed upon shifting to the free plan after cancellation.
To cancel your subscription on InVideo, you need to log in to your account on the website and go to your profile in the top right corner, then select 'Subscription' to cancel. This means you do need access to your account, which requires your password to log in. If you have forgotten your password, you can reset it at: https://invideo.io/reset-password. Cancelling does not appear to be possible through phone or unauthenticated chat support, so having your password is necessary.
We've actually written a step by step guide on how to get a refund from InVideo. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your InVideo subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your InVideo account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel InVideo online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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