KLING AI is a service that lets you create images and videos using AI. It offers several subscription plans starting from a Free plan with limited daily credits, to paid plans like Standard, Pro, and Premier, which give you more credits and faster, priority access to features. You might see charges from them if you subscribe to any of these monthly plans to get more AI-generated content or faster service. It's a cool tool if you want to make creative videos or images without needing advanced skills.
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The cancellation process requires navigating to the subscription management either on the website (involving the Stripe payment gateway with email verification) or through mobile app stores. While it involves a few steps, each step is clear and straightforward, with confirmation emails provided, making it relatively easy for consumers.
Estimated Time
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10 minutes
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minutes to cancel a KLING AI: AI Image&Video Maker subscription.
How to Cancel KLING AI: AI Image&Video Maker: Step by Step
If you purchased through klingai.com:
- Log in to your account on klingai.com.
- Navigate to the Account Settings page.
- Select Manage Subscriptions.
- Click on Cancel Subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through Stripe:
- Go to the Stripe Customer Portal link provided in your email receipt.
- Log in using your email address associated with your subscription.
- Select Manage Subscriptions.
- Click on Cancel Subscription.
- Follow any final prompts to complete the cancellation.

Tips & Tricks for Canceling KLING AI: AI Image&Video Maker
- Use the email linked to your Stripe payment method when logging in or requesting cancellation for better access and response.
- Visit the membership plan page on klingai.com and click "Manage" on your subscription tier, then select "unsubscribe" to cancel directly.
- Join the Kling AI Discord server, navigate to the "reported issues" thread, and fill out the Google form with your account and purchase codes to request cancellation; be aware this process can take up to two weeks.
- Expect delays as cancellation may take time and customer service might be unresponsive or poor in handling requests.
- Use clear, firm language if contacting support, stating you want a full cancellation immediately and a confirmation of it.
- Check if cancellation occurs automatically by not renewing to avoid unexpected charges.
- Be persistent in follow-ups if you don't receive confirmation; escalate by using all contact paths including email associated with payment and Discord community help.
- Look for guidance via YouTube tutorials from other users showing cancellation steps to avoid missing hidden menus or steps.
KLING AI: AI Image&Video Maker Customer Service Info
If you need assistance, here's how you can get in touch with KLING AI: AI Image&Video Maker's support team.
Cancel KLING AI: AI Image&Video Maker Script
Script

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Dear KLING AI Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription to KLING AI. Unfortunately, I have found that I am not using the service as much as I anticipated, and I need to manage my expenses more effectively.
I appreciate the value your platform provides, but at this time, I have decided to discontinue my membership. Please confirm the cancellation of my subscription and any details regarding future billing.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
KLING AI's subscription cancellation policy states that when you cancel, you retain access to premium features until the end of your current billing cycle, but no automatic refunds are given for unused time. After cancellation, your account is downgraded to the free plan with limited features, and you can reactivate your subscription any time without losing previous projects or data. The cancellation process involves managing your subscription in your account settings and confirming cancellation via a verification email.
Yes, you need your password to cancel your subscription for KLING AI: AI Image&Video Maker. The cancellation process requires you to log in with your email and password on both the Kling AI website and the Stripe billing gateway. After initiating cancellation, a verification link will be sent to your email to confirm the cancellation. If you need to reset your password, you can do so on the Kling AI login page at https://klingai.com/login.
- Signed up only for the free trial and canceled after the trial period.
- Achieved their goal with the service (e.g. completed a project).
- Difficulty using the site or service, including technical problems.
- Poor streaming or performance experience causing frustration.
- Credit card changes leading to payment failures.
- Switched to a competitor with better offerings or pricing.
- Disappointment in product or service quality or results.
- Marketing to the wrong audience, attracting customers who don’t find value.
- Price increases without corresponding value improvements.
- Lack of flexible subscription options like the inability to skip or customize orders.
- Need to cut down on costs due to personal financial reasons.
- Poor customer support or experience that diminishes satisfaction.
- Customer not using the product and deciding it’s unnecessary.
Kling AI allows you to cancel your subscription at any time, but be aware that you will retain access to premium features only until the end of your current billing cycle. There are no automatic refunds for unused time after cancellation, so you will not receive any money back if you cancel before the cycle ends. The subscription will downgrade to a free plan rather than deleting your account, and you can reactivate your subscription later with your previous data intact. There are no explicit contracts, lock-ins, or early-cancellation fees, but the lack of refunds for early cancellation could be seen as a drawback.
Before canceling your KLING AI subscription, it's important to know that you will retain access to premium features until the end of your current billing cycle, so you don't lose access immediately after cancellation. There are no automatic refunds, so any unused time on your subscription won't be refunded. Your account will be downgraded to the free plan, meaning you can still access Kling AI but with limited features, and your projects will remain in your account though editing or exporting those using premium features may be restricted. You can reactivate your subscription at any time to regain premium features and your previous projects and data will still be accessible. Additionally, once canceled, no further charges will be made for the next billing cycle.
- Email address associated with your KLING AI account
- Access to your KLING AI account (username and password)
- Access to your email inbox (for verification and confirmation emails)
- Subscription & billing details (typically found in the account dashboard)
- Access to Stripe billing gateway (for web subscriptions)
- Device login details (if canceling via Google Play or Apple subscriptions)
- Payment method information (may be useful for confirming the subscription or troubleshooting)
- Ability to check verification and confirmation links (from Stripe or KLING AI via email)
- Customer support contact information (if you encounter issues)
We've actually written a step by step guide on how to get a refund from KLING AI: AI Image&Video Maker. Check it out!
The Easiest Way to Cancel KLING AI: AI Image&Video Maker
If you’re frustrated trying to cancel your subscription, membership, or bill from KLING AI: AI Image&Video Maker—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.