VEED.IO is a simple online video editing platform that helps you create and edit videos with tools like automatic subtitles, video trimming, and adding text or music. They offer a free plan for basic use, and if you want more advanced features, like longer video exports and team collaboration options, you can subscribe to their paid plans starting around $9 to $29 per month depending on the plan. Users might see charges from VEED.IO if they have signed up for any of these subscription plans. The company also provides tools powered by AI to make video creation easier and faster.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process is fairly straightforward and can be completed by logging into the account, navigating to billing settings, and turning off auto-renewal. The main extra step is completing a cancellation questionnaire, which adds slight complexity but overall remains easy to do within a few minutes.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a VEED.IO subscription.
How to Cancel VEED.IO: Step by Step
If you purchased through VEED.IO:
- Log in to your VEED.IO account.
- Open your billing settings by navigating to the account dashboard.
- Turn off auto-renewal to prevent future charges:
- Locate the option for auto-renewal and disable it.
- Complete the cancellation questionnaire if prompted to provide feedback.
- Check your email for a confirmation of your cancellation.
If you need assistance, here's how you can get in touch with VEED.IO's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a VEED.IO Refund
- Initiate cancellation from the dashboard late at night or during weekends when support is less staffed and more likely to process quickly or overlook delays.
- Document all cancellation attempts through screenshots and emails to use as evidence if charges continue.
- Use assertive but polite language when communicating, emphasizing your rights to cancel and refusal to pay further fees.
- Escalate to a manager or use public platforms like social media or forums if initial support is unresponsive.
- Request confirmation emails of cancellation and retain billing statements to dispute unauthorized charges.
- Make sure to turn off auto-renewal explicitly if available, not just cancel the subscription in the app interface.
- Follow up persistently at intervals until charges stop to avoid ongoing billing.
- Beware of delays in cancellation processing—act early in your billing cycle to avoid being charged for the next month/year.
- Use chargeback or refund requests with your payment provider as a last resort after documenting all failed cancellation attempts.
Why Do People Request Refunds from VEED.IO
- Continued charging after cancellation - Customers report being charged even after they have canceled their subscriptions.
- Difficulty reaching customer support - Many users mention that it is almost impossible to get timely help or any response from customer service.
- Refusal to issue refunds - Customers complain that VEED.IO refuses refunds even in cases where they have used the product very little or not as promised.
- Customer support only accessible to paying customers - Non-paying or canceled customers report no support availability, making resolution difficult.
- Misleading promises - Some users feel that the product does not meet expectations promised at subscription.
- Confusing or difficult cancellation process - Users have trouble finding or completing the cancellation process effectively.
- Perceived high cost relative to value - Some customers cancel due to feeling the service is not worth the price.
- Cancelling right after free trial ends - Many users subscribe for the trial but cancel when it completes, not finding enough value to continue.
- Dissatisfaction with product experience or features - Users leave if the product experience or features do not meet their expectations or needs.
VEED.IO Refund Script
Script
Copy
Dear VEED.IO, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
VEED.IO Refund Policy
VEED.IO allows you to cancel your subscription at any time via the application or by contacting customer support through chat or email. If you cancel within the first 14 days without using the services, you are eligible for a full refund; otherwise, cancellations must be made at least two business days before the renewal date to avoid renewal, and refunds are generally not provided. After cancellation, your subscription remains active until the end of the current period, and you can continue to use any free services available.
The Easiest Way to Get a VEED.IO Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from VEED.IO—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Veed Ltd Veed Limited Subscription Veed Pro
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.