Las Vegas Athletic Club (LVAC) offers memberships that give you 24/7 access to all their 7 gym locations, unlimited group fitness classes, and personal training options. They have a special training area just for women and a playroom for kids, which is great for parents. Memberships start at just $15 a month with a $5 enrollment fee and no hidden charges. So if you see a charge from LVAC, it's likely your monthly gym membership fee for these great fitness benefits.
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LVAC requires cancellation via in-person visit, phone call during business hours, or certified mail with a 30-day notice and possible fees. Email cancellation is not accepted, making the process moderately difficult and time-consuming with multiple steps and follow-ups required.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Las Vegas Athletic Club subscription.
How to Cancel Las Vegas Athletic Club: Step by Step
If you purchased through In-Person Cancellation:
- Visit your local Las Vegas Athletic Club gym during office hours (recommended between 8 am – 5 pm).
- Talk to a representative and express your desire to cancel your membership.
- You may need to pay any early termination or annual fees as stated in your contract.
- Fill out the cancellation form provided by the representative and sign it.
- Ask for a confirmation receipt of your cancellation.
- Complete any remaining dues or cancellation fees if applicable.
If you purchased through Phone Cancellation:
- Call the LVAC corporate office or your local gym.
- Provide your cancellation details, including your member information.
- You may be required to pay any outstanding dues.
- Request confirmation of your cancellation via email.
If you purchased through Certified Mail:
- Write a cancellation letter that includes your personal details and the date you wish to cancel.
- Gather any supporting documentation that may be required.
- Send the cancellation letter via certified mail to the appropriate LVAC address.
- Ensure you pay any outstanding fees associated with your membership.
- Follow up with LVAC to confirm they have processed your cancellation.
If you need assistance, here's how you can get in touch with Las Vegas Athletic Club's support team.
Tips and Tricks for Getting a Las Vegas Athletic Club Refund
- Persistently call and email customer service multiple times as initial attempts may be ignored.
- Cancel the credit card or bank account linked to the membership to halt payments if all else fails.
- Send a certified mail with printed copies of cancellation requests as proof of intent.
- Visit the corporate office in person (Sahara and Maryland location, back entrance) to request cancellation directly, preferably asking for a manager if frontline staff are unhelpful.
- Use gym shutdowns or extraordinary events like the pandemic as leverage for contract cancellation.
- Request a written confirmation or copy of the cancellation notice for your records.
- Provide documentation such as proof of moving out of state or area (lease agreement) to justify contract termination and avoid fees.
- Use specific language emphasizing your intent to cancel and your documented reasons, staying firm and insistent despite resistance.
- Escalate to higher management or corporate if necessary when low-level staff refuse to process cancellations.
- Consider membership freeze policy as an alternative if immediate cancellation is challenging.
- Timing notices within contractual terms (e.g., 30 days' notice) to avoid penalties.
- Some users found success by pretending or using fake documents to show relocation out of the area, but this carries risks.
- Enlistment in the military (e.g., US Navy) was noted as a legitimate reason for contract termination by some users.
Why Do People Request Refunds from Las Vegas Athletic Club
- Enrollment in autopay without consent and difficulties canceling memberships.
- Billing issues such as unexpected fees, late fees on canceled accounts, and charges for future months.
- Misleading or hidden cancellation policies requiring 30-day notice and fees even for supposed month-to-month memberships.
- Customer service refusals to accept cancellations over the phone or requiring physical presence to cancel.
- Predatory business practices including promotions that mask mandatory commitments and undisclosed fees.
- Dirty facilities and poorly maintained equipment.
- Harassment or threatening behavior by staff when questioned about membership.
- Inability to cancel due to documentation requirements related to relocation.
- Misleading membership agreements with incomplete disclosure of cancellation terms.
- Feeling trapped in contracts with lengthy mandatory periods despite expectations of month-to-month membership.
- Poor responsiveness from corporate office regarding disputes.
Las Vegas Athletic Club Refund Script
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Dear Las Vegas Athletic Club, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Las Vegas Athletic Club Refund Policy
Las Vegas Athletic Club membership cancellation requires a 30-day notice and can be done by visiting the gym during office hours, calling the corporate office, or sending a certified mail to their corporate address with details and any required documentation. There may be fees including an early termination fee of $50–$100 for fixed-term contracts and outstanding dues must be paid; refunds are not provided upon cancellation. Membership can also be frozen for a fee of $10 per month for 30 to 180 days.
The Easiest Way to Get a Las Vegas Athletic Club Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Las Vegas Athletic Club—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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