Onyx Fitness Club is a friendly gym that offers a range of services, including personal training and group classes to help you get fit and stay healthy. They offer flexible membership subscriptions, so you can pick a plan that works best for your schedule and budget. If you see a charge from them, it’s likely for your monthly membership or any additional classes you signed up for. It’s a great place to get motivated and meet new workout buddies!
Cancelling a membership at Onyx Fitness Club can involve navigating their customer service procedures, which may include contacting them directly rather than allowing online cancellations. This can lead to frustration for some users who prefer a more straightforward cancellation process.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Onyx Fitness Club subscription.
How to Cancel Onyx Fitness Club: Step by Step
If you purchased through onyxfitnessclub.com:
Visit onyxfitnessclub.com and log in to your account.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Find the subscription you wish to cancel.
Click on the Cancel Subscription button next to the active subscription.
Follow the on-screen prompts to confirm the cancellation.
If you purchased through Apple (iTunes):
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Onyx Fitness Club subscription.
Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Locate your Onyx Fitness Club subscription.
Tap Cancel Subscription and confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings by clicking the gear icon.
Select Payments and then Manage Automatic Payments.
Find the Onyx Fitness Club payment agreement.
Click on Cancel or Cancel Automatic Payment and confirm your changes.
How to Contact Onyx Fitness Club
If you need assistance, here's how you can get in touch with Onyx Fitness Club's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Onyx Fitness Club Refund
Call customer service during off-peak hours, typically early in the morning or late in the evening, when wait times are shorter.
Prepare your account information in advance to expedite the process.
Be polite but assertive; express your desire to cancel clearly and confidently.
Use specific reasons for cancellation, such as financial constraints or relocation, to make your case less personalized.
If faced with resistance, ask to speak with a supervisor to escalate your request.
Document the conversation, including the date, time, and names of representatives.
Submit a written cancellation request via email if the phone call does not yield results.
Consider timing your cancellation request right before the next billing cycle to avoid being charged again.
Check online forums for cancellation templates that have worked for others.
If you still encounter issues, threaten to alert your credit card company about the unauthorized charge.
Why Do People Request Refunds from Onyx Fitness Club
Financial constraints making it difficult to afford the membership.
Lack of time to utilize the facilities due to busy schedules.
Relocation to a new area far from the fitness club.
Injuries or health issues preventing regular workouts.
Unsatisfactory customer service experience.
Limited availability of desired classes or equipment.
Changes in personal fitness goals that don’t align with offerings.
Better deals or facilities found at competing gyms.
Infrequent usage leading to questions about value.
Lack of motivation or support to maintain fitness goals.
Special promotions available elsewhere.
Quality of facilities declining over time.
Addition of new fees or price increases.
Privacy concerns regarding membership data.
Negative experiences with other members.
Onyx Fitness Club Refund Script
Script
Copy
Dear Onyx Fitness Club, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Onyx Fitness Club Refund Policy
Onyx Fitness Club requires members to submit a written cancellation request at least 30 days prior to their next billing date to avoid additional charges. Cancellations submitted after this period will result in the next month's payment being charged. It's essential for members to review their terms and conditions for any specific details regarding their membership type.
The Easiest Way to Get a Onyx Fitness Club Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Onyx Fitness Club—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Loading pricing information...
Frequently Asked Questions
Be cautious, as Onyx Fitness Club may have specific terms that require you to fulfill a contract duration or incur early cancellation fees. Promotions might seem appealing, but they can lock you into automatic renewals or make it difficult to cancel without facing additional charges. Always read the fine print before signing up to avoid unexpected hurdles when trying to cancel.
Financial constraints making it difficult to afford the membership.
Lack of time to utilize the facilities due to busy schedules.
Relocation to a new area far from the fitness club.
Injuries or health issues preventing regular workouts.
Unsatisfactory customer service experience.
Limited availability of desired classes or equipment.
Changes in personal fitness goals that don’t align with offerings.
Better deals or facilities found at competing gyms.
Infrequent usage leading to questions about value.
Lack of motivation or support to maintain fitness goals.
Special promotions available elsewhere.
Quality of facilities declining over time.
Addition of new fees or price increases.
Privacy concerns regarding membership data.
Negative experiences with other members.
Account Number
Email Address associated with the account
Billing Information (e.g., credit card number or payment method)
Subscription Type (e.g., monthly, annual)
Cancellation Reason
Last Payment Date
Contact Information (phone number)
Username or profile name
Access Code if applicable
Terms of Cancellation (understanding of the terms)
Before cancelling your Onyx Fitness Club membership, consider that you will lose access to premium facilities, group classes, and personal training sessions. Additionally, if you're on a promotional rate, cancelling might mean you forfeit those savings if you decide to rejoin later. Make sure to check if there are any cancellation fees or notice periods you need to comply with, and remember that any unused benefits or credits may also be lost.
Onyx Fitness Club requires members to submit a written cancellation request at least 30 days prior to their next billing date to avoid additional charges. Cancellations submitted after this period will result in the next month's payment being charged. It's essential for members to review their terms and conditions for any specific details regarding their membership type.
To cancel your subscription at Onyx Fitness Club, you will need to log into your account using your password. If you've forgotten your password, you can reset it by visiting [this link](https://onyxfitnessclub.com/reset-password). Alternatively, you might consider contacting their support team for assistance if you're having trouble accessing your account.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Onyx Fitness Club subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Onyx Fitness Club account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Onyx Fitness Club online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Onyx Fitness Club May Show Up On Your Statement As:
Onyx Fitness Club Onyx Fitness Onyx Gym Onyx Fitness Membership Onyx Fitness Club Subscription Onyx Fitness Club Billing Onyx Fitness Club Renewal Onyx Fitness Club Services Onyx Fitness Club Payment
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Comments (0)
AU
Anonymous User
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)