Villasport is a fitness club that offers memberships giving you access to their workout facilities, expert coaching, and a supportive community. They have different membership levels starting around $79 a month, with higher tiers offering extra perks like guest passes and discounts at all their US locations. The membership fee is billed monthly on the 2nd day of each month, and if you join mid-month, the fee may be prorated. So if you see a charge from them, it’s likely for your monthly fitness membership to use their clubs and services.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process requires filling out a detailed form with multiple pieces of personal information and waiting up to 48 hours for confirmation. However, the process is straightforward with clear instructions and support available via phone if needed, making it relatively easy rather than difficult.
Estimated Time
On average, it takes
10 minutes
00
00
minutes to cancel a Villasport subscription.
How to Cancel Villasport: Step by Step
If you purchased through Villasport website:
- Visit the membership cancellation page. Go to this link to access the cancellation request form.
- Fill out the required fields. You will need to provide your First Name, Last Name, Member ID, Email, Phone, Location, and Reason for Cancellation.
- Submit the form. After submitting, you will receive a confirmation within 24-48 hours via email.
- If you do not receive confirmation, contact Member Services at 916-831-7070 to ensure your membership is cancelled.
If you purchased a Spa Subscription through Villasport website:
- Visit the Spa Subscription cancellation page. Access the cancellation form at this link.
- Fill out the cancellation form. Required fields include your First Name, Last Name, Email, Member Number, and Package Type.
- Submit the cancellation request. Your cancellation will be effective 30 calendar days after your submission.
- Ensure to finish any remaining sessions, as they will expire according to their set dates.
Tips & Tricks for Canceling Villasport
- Document all interactions: Take detailed notes of all phone calls, emails, and in-person visits, including dates, times, and names of representatives.
- Use certified mail for cancellation requests to create a verifiable paper trail since Villasport often ignores emails or calls.
- Visit the club in person if possible; insist on signing a cancellation form and ask for a receipt or confirmation of cancellation.
- Be persistent and timed: Call and visit multiple times, preferably early in the day when management is more available.
- Firm language: Clearly state you want to cancel immediately due to reasons like moving or health issues, and that you expect no further charges.
- Escalate to management: If front-desk staff refuse, ask for a manager or higher authority and document their refusal or delays.
- Threaten formal complaints: Mention you will file complaints with the Better Business Bureau, attorney general, or your bank for unauthorized charges if the cancellation is not processed.
- Monitor your bank account: Be prepared to dispute charges or block payments if they continue billing after cancellation request.
- Timing matters: Provide cancellation notice as required (30 days) and follow up to confirm the effective cancellation date.
- Use community knowledge: Look for updated advice on forums as experiences and policies can change, and some users may share current workarounds.
Villasport Customer Service Info
If you need assistance, here's how you can get in touch with Villasport's support team.
Cancel Villasport Script
Script
Copy
Dear Villasport Team,
I hope this message finds you well. I am writing to request the cancellation of my membership effective immediately. Due to recent changes in my personal circumstances, I am unable to continue my membership at this time.
I appreciate the services provided and would like to thank you for the experience. Please confirm the cancellation and let me know if there are any further steps I need to complete.
Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
VillaSport's membership cancellation policy requires members to submit a written cancellation request either in person, by certified mail, or online for certain locations. The cancellation becomes effective 30 calendar days after receipt of the notice, during which members remain responsible for dues and have full access. Upon cancellation, dues are prorated to the effective date, and any outstanding amounts are charged to the payment method on file. Failure to pay dues can result in suspension or cancellation of membership privileges. [Source 1](https://www.villasport.com/roseville/membership-cancellation), [Source 2](https://www.villasport.com/roseville/about/club-rules)
To cancel your Villasport subscription, you need to fill out a cancellation request form with your member details and you will be contacted for confirmation; there is no direct indication that a password is required for the cancellation itself. However, if you need to log in to your account for any reason related to your membership, you will need your password. If you don't remember your password, you can reset it here: https://villasport.clubconnect.com/forgot-password. If you do not receive confirmation after the cancellation request, you should contact Member Services or call 916-831-7070 for assistance.
- Non-functional amenities such as the steam room or sauna being repeatedly unavailable.
- Continued billing after cancellation request, causing frustration and disputes.
- Charges for additional or unauthorized memberships leading to billing disagreements.
- Poor customer service and unresponsiveness when members try to cancel or resolve issues.
- Billing disputes including unauthorized charges, early cancellation fees, and freeze fees.
- Communication issues with staff and management, including not receiving cancellation confirmations.
- Delays and lack of response from both local and corporate management.
- Refund requests or prorated fees due to unavailable amenities or closed facilities.
- Membership freeze problems leading members to want to cancel.
- General dissatisfaction due to unavailability of promised services and billing issues.
VillaSport memberships are month-to-month, so there is no long-term contract lock-in. However, if you cancel before completing 12 months of paid dues on memberships enrolled on or after May 1, 2022, there is an $85 early termination administrative fee. Additionally, cancellations must be submitted in writing and become effective 30 days after receipt, during which you remain responsible for dues. Be aware also of other potential fees like late payment and returned check fees.
Before cancelling your Villasport subscription or membership, keep in mind several important considerations. Cancellation requests are effective 30 calendar days after the request is received, and you must be the Primary Adult member to submit the cancellation. Any remaining purchased sessions or services will expire according to their normal expiration dates and are not refundable or transferable after cancellation. Also, cancelling a subscription does not automatically cancel your club membership; these are separate processes. Upon cancellation, you will lose access to all membership benefits including fitness, spa, and aquatics services tied to your membership. Plan accordingly to use any remaining sessions before the cancellation becomes effective.
- First Name of the primary member
- Last Name of the primary member
- Email address associated with the membership
- Member Number or Membership Account Number
- Package Type (type of subscription or membership held)
- Phone Number (sometimes requested for contact confirmation)
- Reason(s) for Termination (may include moving, financial, illness, not using, joined another club, or other – typically with an explanation)
- Suggestions for Club Improvement (optional but often included in cancellation forms)
- Signature of Primary Adult Member (for authorization, especially if submitting in person or by mail)
- Date of Submission (when the cancellation form is signed or submitted)
- Names of all Members on the Account (if relevant for households/groups)
We've actually written a step by step guide on how to get a refund from Villasport. Check it out!
The Easiest Way to Cancel Villasport
If you’re frustrated trying to cancel your subscription, membership, or bill from Villasport—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Villasport?
VillaSport, Villa Sport Fitness, VSFLLC
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
