Likewise is an app that helps you discover and keep track of your favorite TV shows, movies, books, and podcasts by giving personalized recommendations based on your preferences. It offers free access to content discovery and personalized recommendations through its app and daily email newsletters, called WATCHLIST, BOOKLIST, and PODLIST. The company doesn't prominently advertise subscription fees or billing charges on their main public pages, suggesting their core service is free or primarily supported by partnerships and advertising. So, if you see a charge from Likewise, it might be related to optional premium features or marketing partnerships, but the main discovery service itself is free.
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Users report significant frustration due to communication issues and multiple follow-ups required to cancel or get refunds. The process involves several steps and can be time-consuming, but it is not impossible, thus rated as moderately difficult.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a Likewise subscription.
How to Cancel Likewise: Step by Step
If you purchased through Likewise.com:
- Log in to your account on Likewise.com.
- Go to the Account Settings by clicking on your profile or the settings icon.
- Look for the Subscriptions or Billing section.
- Click on Manage Subscription.
- Select Cancel Subscription.
- Follow the prompts to confirm the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top.
- Select Subscriptions.
- Find Likewise in the list and tap on it.
- Select Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Find Likewise and tap on it.
- Select Cancel Subscription and confirm the cancellation.
Tips & Tricks for Canceling Likewise
- Document all return shipping dates carefully to prove device returns within policy windows.
- Prepare for long hold times and poor customer service including being transferred multiple times or hung up on.
- Politely but firmly escalate your cancellation request to supervisors and corporate management if front line reps are unhelpful.
- Use clear, concise language stating you want to cancel and expect a refund if applicable; mention you have evidence of returns or cancellation request.
- Threaten a chargeback on your payment method as a last resort if refund or cancellation is delayed unjustly.
- Try cancelling immediately after renewal if possible, as some users report success cancelling within a short window post charge.
- Avoid trusting initial reps and keep notes of all communications (dates, names, what was said).
- Be persistent and repeat cancellation requests if necessary, ignoring attempts to push claims reviews or other hoops.
- Timing your cancellation right before the next billing cycle can prevent unwanted charges.
- Use online forums to get tips and share your experiences; sometimes corporate contacts are shared there.
Likewise Customer Service Info
If you need assistance, here's how you can get in touch with Likewise's support team.
Cancel Likewise Script
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Dear Likewise Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to personal reasons and changes in my preferences, I no longer wish to continue with my membership. Please confirm the cancellation and let me know if there is anything further you need from my side. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Likewise allows users to cancel their membership or subscription at any time by stopping the service through their account settings or by sending a STOP message if subscribed via mobile. There are no explicit refund policies mentioned on their publicly available pages, so it is recommended to cancel before the next billing cycle to avoid charges.
To cancel your subscription with Likewise (likewise.com), you generally need to have access to your account, which implies you will need your password. There is no public indication that phone support or chat support allows cancellation without authentication. If you've forgotten your password, you can reset it here: https://likewise.com/forgot-password. It's best to log in and manage your subscription settings directly from your account for cancellation.
- Difficulty and refusal to process cancellations without device being found, fixed, and returned.
- Requirement of a written letter for cancellation making the process cumbersome.
- Poor customer service with inconsistent and unhelpful responses.
- Long delays in repair or replacement causing frustration.
- Charged monthly despite unresolved claims or company still holding the device.
- Inability to get device fixed or returned for extended periods, making cancellation difficult.
- Intervention required by third parties (like Sasktel) to cancel insurance.
- Perception of company unjustly holding devices affecting cancellation and refunds.
- Continued charges despite active cancellation requests leading to distrust and cancellation desire.
- General customer frustration with the cancellation process and claims management.
Likewise subscription cancellation has some landmines: simply uninstalling the app will NOT cancel your subscription—you must cancel through the app store (Google Play or Apple App Store) subscription settings. Refunds are only handled through the store, not by Likewise directly, and you should regularly check subscription settings to avoid unexpected charges. There are no specific contracts or early-cancellation fees mentioned, but failing to cancel properly can cause you to keep getting billed unexpectedly.
Before canceling your Likewise subscription, be aware that you will lose access to personalized recommendations for TV shows, movies, books, and podcasts that are tailored to your interests. Cancelation typically takes effect at the end of your current billing period, so you can use the service until then, but no refunds are provided for the remaining period. After canceling, your account may be downgraded to a free version with limited or no access to premium features. Additionally, any saved preferences or history related to your personalized content might not be retained.
- Account login credentials (email address and password associated with your Likewise account)
- Access to the "Manage Account" or "Settings" section within the Likewise app or website
- Subscription details (such as the type of subscription or plan you want to cancel, if applicable)
- Confirmation of cancellation (you may need to confirm or type a specific word to finalize account deletion or cancellation)
- Access to the email address associated with your account (for potential confirmation emails or further instructions)
We've actually written a step by step guide on how to get a refund from Likewise. Check it out!
The Easiest Way to Cancel Likewise
If you’re frustrated trying to cancel your subscription, membership, or bill from Likewise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Likewise?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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