Probiller is a company that helps businesses charge people online, mostly for subscriptions to entertainment websites. If you see a charge from Probiller on your bill, it's likely because you signed up for a subscription or service through one of the websites they work with. They handle the billing and payments securely so you don't have to worry about it. Basically, they make it easy for businesses to collect money regularly from customers who use their services online.
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Cancelling a Probiller subscription requires contacting their customer care via phone, live chat, or email rather than a direct online self-service cancellation option. However, their 24/7 customer support and multiple contact methods make the process relatively straightforward and quick.
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How to Cancel Probiller: Step by Step
If you purchased through Probiller directly:
- Visit the Probiller website. Go to www.probiller.com.
- Contact Customer Support. You have multiple options to reach out for cancellation:
- Call: Dial the customer service number provided on their website.
- Chat: Use the live chat option on the website to speak with an agent.
- Email: Send your cancellation request to their support email address.
- Provide your account details. When contacting support, ensure you have your account information ready to expedite the cancellation process.
- Request cancellation confirmation. After you have submitted your cancellation request, ask for a confirmation that your membership has been canceled.
If you purchased through a mobile app:
- Open the app store on your device.
- Go to your subscriptions or account settings. This can usually be found in your profile or account section.
- Find the Probiller subscription. Browse the list of active subscriptions to locate Probiller.
- Select "Cancel Subscription." Follow the prompts to complete the cancellation.
Tips & Tricks for Canceling Probiller
- Cancel immediately during the trial period to avoid charges; get email confirmation as proof.
- Dispute charges with your credit card company if refund is denied; have evidence like cancellation emails ready.
- Cancel your credit card and request a new one to block further Probiller charges; does not affect credit rating.
- Contact Probiller multiple times; users report needing several attempts to ensure cancellation actually processed.
- Use assertive but polite language, stating you want to cancel all subscriptions and refuse any further charges.
- Avoid giving full credit card details or personal information beyond what is necessary; some users reported privacy concerns and abruptly ended chats.
- Timing matters: canceling within trial generally gives better refund chances; after trial, subscription fees may be owed without refund.
- Be prepared for chat representatives to be evasive or leave abruptly; insist on confirmation or escalate to your bank.
- Keep bank statements and correspondence as documentation in case of disputes.
- Use bank dispute process as escalation if Probiller or the merchant is unresponsive or refuses refund.
Probiller Customer Service Info
If you need assistance, here's how you can get in touch with Probiller's support team.
Cancel Probiller Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to politely request the cancellation of my subscription with Probiller. Due to my current financial circumstances, I am unable to continue the service at this time.
I appreciate your assistance in processing this cancellation. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Probiller's cancellation policy requires members to cancel their accounts by contacting customer care through phone, chat, or email, where recurring memberships can be stopped directly. After cancellation, a confirmation email is sent automatically, but if you continue to get charged, it may be due to additional membership packages not yet cancelled, which can be resolved by contacting their support. Customer care is available 24/7 to assist with cancellations and related issues.
To cancel your subscription with ProBiller, you do not necessarily need your password. You can cancel by calling, chatting, or emailing their customer care agents, who are available 24/7 to assist you without requiring password authentication. However, if you want to cancel your membership online yourself, you will need to log in with your email and password. If you need to reset your password, you can do so at this URL: https://probiller.com/reset-password.
- Unauthorized or unexpected charges, including multiple charges or charges for services not ordered.
- Difficulty cancelling subscriptions due to unresponsive or poor customer service.
- Refusal or delays in refunds after cancellation requests.
- Deceptive billing practices such as auto-renewals or multiple billing attempts in a short time.
- Perception of scam or fraud with customers reporting misuse of payment information and unauthorized account creation.
- Subscriptions linked to adult content that customers deny engaging with or want to disassociate from.
- Harassing or persistent charges even after attempts to cancel.
- Lack of access to the paid content or incomplete services despite payments.
- Concerns about privacy and anonymity related to charges appearing on statements.
- Confusion or concerns about subscription terms, rates, and billing schedules set at the vendor level.
- Charges occurring during or after free trial periods without clear consent or proper cancellation.
- Accidental subscriptions or multiple accounts affecting cancelation ability.
Probiller allows you to cancel your subscription at any time by contacting their customer support via electronic or conventional mail, chat, or telephone, with no contract lock-ins or mandatory early cancellation fees. However, you are liable for any charges incurred up to the termination date, and they may charge a small administration fee (up to $2) to keep a subscription temporarily active while recovering unpaid amounts if payment issues occur. Be aware that refunds for partially used memberships are not issued and refund decisions are at their discretion. For full details, see their terms at probiller.com/terms-conditions.
Before canceling your Probiller subscription, keep in mind that your access to the subscription service may end immediately or at the end of the current billing cycle. If you cancel mid-cycle, you might still be responsible for payment for that period. Additionally, Probiller itself does not provide refunds, so any refund requests must be directed to the merchant you subscribed through. It's important to consider these details to avoid unexpected charges or loss of service abruptly.
- Registered/login email address associated with the Probiller account
- Subscription or transaction ID (can be found on a bank or credit card statement)
- First 6 and last 4 digits of the credit card used for billing
- Account ID or customer number (if available or applicable)
- Name of the service or website you wish to cancel
- Other identifying or billing information tied to your account (if requested)
- Contact method: phone, online chat, or support email (billingsupport@probiller.com)
- If the subscription was made via a third-party provider (like Apple, Google, PayPal), login/account information for that provider may be required
- Request a confirmation email of your cancellation for your records
We've actually written a step by step guide on how to get a refund from Probiller. Check it out!
The Easiest Way to Cancel Probiller
If you’re frustrated trying to cancel your subscription, membership, or bill from Probiller—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Probiller?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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