The Ultimate Step by Step Guide to Cancelling a Splitwise Subscription or Membership (splitwise.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Splitwise is a handy app that helps you keep track of shared expenses with friends, family, or roommates. It allows you to add bills and splits them up easily, so everyone knows who owes what. They also offer a subscription service with extra features, like ensuring your bills are paid on time and providing insights into your spending. You might see a charge from them if you decide to subscribe for those extra perks!
Cancelling a subscription on Splitwise is straightforward, usually involving just a few clicks in the account settings. Most users can navigate the process with minimal guidance, making it relatively easy.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Splitwise subscription.
How to Cancel Splitwise: Step by Step
If you purchased through Splitwise.com:
Log in to your account at splitwise.com.
Go to the Settings menu by clicking on your profile icon in the top right corner.
Select Billing from the menu options.
Scroll down to the Subscriptions section.
Find the subscription you wish to cancel and click on Manage Subscription.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Apple (iOS):
Open the Settings app on your iOS device.
Tap your name at the top of the Settings menu.
Select Subscriptions.
Find and tap on your Splitwise subscription.
Tap on Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your Splitwise subscription and tap on it.
Tap on Cancel Subscription and follow the confirmation prompts.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments from the menu.
Click on Manage automatic payments.
Find and select Splitwise.
Click Cancel to stop future payments.
How to Contact Splitwise
If you need assistance, here's how you can get in touch with Splitwise's support team.
Contact support early in the billing cycle to avoid unexpected charges.
Be polite but insistent when speaking with customer service; a friendly tone can go a long way.
Use direct messaging on social media; companies often respond faster to public inquiries.
Request a cancellation confirmation via email to have a record of your request.
Cancel during off-peak hours when customer service might be less busy.
Check for hidden fees or required notice periods that could delay cancellation.
Ask about special promotions that might allow you to pause or downgrade your subscription instead of fully cancelling.
Document all interactions with customer service, including names and time stamps.
Escalate your request if you don’t receive satisfactory help; ask to speak to a manager.
State a specific reason for cancellation to encourage empathy from the representative.
Use cancellation scripts shared by other users for reference during calls.
Be prepared for potential retention offers; know beforehand whether you want to negotiate or stick to your decision.
Why Do People Request Refunds from Splitwise
Lack of usage - Members find they are not using the service enough to justify the cost.
High costs - Users feel the subscription fees are too high compared to alternatives.
Limited features - Members believe that the features offered do not meet their needs.
Technical issues - Frequent bugs or difficulties with the app lead to frustration.
Changing financial habits - Users might be moving away from shared expenses or splitting bills.
Privacy concerns - Worries about data security or how information is shared.
Better alternatives - Discovering other apps that better meet their needs.
Moving locations - Life changes, such as relocating, make the service less relevant.
Difficulty in tracking expenses - Users struggle to manage or track their finances effectively with the app.
Unwanted subscriptions - Users feel overwhelmed by multiple subscriptions and want to simplify.
Splitwise Refund Script
Script
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Dear Splitwise, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Splitwise Refund Policy
Splitwise offers a free basic plan, with optional paid membership plans that can be cancelled at any time. Once cancelled, users retain access to premium features until the end of their current billing cycle, after which the account will revert to the free version. No refunds are provided for any unused portion of the subscription.
The Easiest Way to Get a Splitwise Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Splitwise—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when trying to cancel your Splitwise subscription, as there might be automatic renewal terms that extend your commitment unless you cancel well in advance. Additionally, check for any hidden cancellation fees that could apply if you try to end your subscription prematurely. Always read the cancellation policies thoroughly to avoid unexpected charges.
Lack of usage - Members find they are not using the service enough to justify the cost.
High costs - Users feel the subscription fees are too high compared to alternatives.
Limited features - Members believe that the features offered do not meet their needs.
Technical issues - Frequent bugs or difficulties with the app lead to frustration.
Changing financial habits - Users might be moving away from shared expenses or splitting bills.
Privacy concerns - Worries about data security or how information is shared.
Better alternatives - Discovering other apps that better meet their needs.
Moving locations - Life changes, such as relocating, make the service less relevant.
Difficulty in tracking expenses - Users struggle to manage or track their finances effectively with the app.
Unwanted subscriptions - Users feel overwhelmed by multiple subscriptions and want to simplify.
Account email address
Password
Reason for cancellation
Subscription type
Billing cycle
Payment method used
Last payment date
Confirmation of cancellation terms
Access to customer support chat or email
Before cancelling your Splitwise subscription, be aware that you'll lose access to premium features such as unlimited expense tracking, advanced reporting, and the ability to create and manage group expenses. Any outstanding balances or recorded debts may still remain, so ensure you've settled those beforehand to avoid misunderstandings. Additionally, your previous data and shared expenses will still be accessible in the free version, but some functionalities might be limited. Lastly, consider any potential savings or budgeting benefits that could impact your financial management.
Splitwise offers a free basic plan, with optional paid membership plans that can be cancelled at any time. Once cancelled, users retain access to premium features until the end of their current billing cycle, after which the account will revert to the free version. No refunds are provided for any unused portion of the subscription.
Yes, to cancel your Splitwise subscription, you will need to log into your account, which requires your password. If you can't remember your password, you can reset it using this link: [Reset Password](https://secure.splitwise.com/reset_password). Once you're logged in, you can easily navigate to the subscription settings and cancel your subscription.
The cancellation process typically takes about 1 minute to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Splitwise subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Splitwise account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Splitwise online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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