Is OURTIME MEMBERSHIP fraud?

• Subscription Fees: Many users report charges from OurTime related to subscription plans for premium features.
• Automatic Renewals: Some customers mentioned being automatically charged for subscription renewals if they did not cancel in time.
• In-app Purchases: Users noted that charges may arise from optional in-app purchases, such as boosting profiles or sending gifts.
• Account Verification: A few users experienced initial verification charges, although these were often temporary holds or small fees.
• Messaging Features: Certain users indicated being charged for additional messaging or interaction features that require payment.
• Promotions and Discounts: Some individuals reported confusion over promotional offers that led to unexpected charges once the trial period ended.
• Profile Enhancements: Charges can stem from purchasing enhancements to profiles to improve visibility or engagement.
• Third-party Services: Users highlighted that charges may also come from third-party services linked to their OurTime accounts, though this is less common.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ourtime.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ourtime.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ourtime.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.