Brain FM offers music and sound tracks designed to help you focus, sleep, and relax by using a patented auditory method. They provide unlimited access to these sessions with easy offline listening and different sound categories. You can choose between a monthly subscription, which starts with a 7-day free trial and then bills you every month, or a yearly subscription that begins with a 14-day free trial and bills you once a year, both allowing cancellation at any time. Your payments are securely processed, and there’s even a 60-day money-back guarantee if you go for the yearly plan.
Canceling a Brain FM subscription is straightforward by visiting the account overview page, clicking Membership, then Cancel membership. There are clear instructions on the website, but users need to act 24 hours before renewal to avoid charges, making it slightly less than the easiest level.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Brain FM subscription.
How to Contact Brain FM
If you need assistance, here's how you can get in touch with Brain FM's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Brain FM Refund
Contact directly via email to privacy@brain.fm or the CEO's email as stated on forums—this direct approach has been indicated as effective.
Reference GDPR rights
Be persistent and clear
Use the timing of billing cycles
Explicitly state you want all charges stopped and your account erased
Escalate if needed
Look out for platform updates
Why Do People Request Refunds from Brain FM
Pricing concerns: Subscription cost considered expensive or not affordable, especially for students.
Trial payment requirement: Users are unhappy that a credit card is needed to start a free trial.
Auto-renewal and renewal notifications: Lack of notification for upcoming renewals and automatic yearly subscription charges after trial period.
Difficulty cancelling: Users find it complicated or inconvenient to cancel, sometimes having to go through banks or customer service rather than straightforward account management.
Perceived deceptive practices: Some users feel the site has scam-like attributes or deceptive patterns, such as inability to remove payment details or forced yearly plans.
App functionality doubts: Some users are unsure if the app actually works or benefits them as advertised.
Limited payment options: Users express dissatisfaction over the lack of alternatives like Google Pay.
Brain FM Refund Script
Script
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Dear Brain FM, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Brain FM
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Brain FM Refund Policy
Brain.fm subscriptions can be canceled anytime by going to your account overview, clicking on 'Membership,' and then selecting 'Cancel your membership.' Cancellations must be made at least 24 hours before the current subscription period ends to avoid being charged for the next period. Refunds are not provided for partial subscription terms, except for EU residents who have a full refund right within 14 days of purchase if they haven't started streaming or downloading.
Get help with your refund
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The Easiest Way to Get a Brain FM Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Brain FM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Brain FM allows you to cancel your subscription at any time, whether monthly or yearly, with no contract lock-ins or early cancellation fees. Annual subscriptions come with a 60-day money-back guarantee, so you can try it risk-free. Just be sure to cancel at least 24 hours before your next billing period to avoid being charged again.
Pricing concerns: Subscription cost considered expensive or not affordable, especially for students.
Trial payment requirement: Users are unhappy that a credit card is needed to start a free trial.
Auto-renewal and renewal notifications: Lack of notification for upcoming renewals and automatic yearly subscription charges after trial period.
Difficulty cancelling: Users find it complicated or inconvenient to cancel, sometimes having to go through banks or customer service rather than straightforward account management.
Perceived deceptive practices: Some users feel the site has scam-like attributes or deceptive patterns, such as inability to remove payment details or forced yearly plans.
App functionality doubts: Some users are unsure if the app actually works or benefits them as advertised.
Limited payment options: Users express dissatisfaction over the lack of alternatives like Google Pay.
Brain.fm account login credentials (email and password used to sign in)
Access to the account overview page on Brain.fm
Membership details (to select and view your active subscription)
Exact steps for cancellation: Locate the Membership section and select "Cancel your membership"
Cancellation timeframe: Must cancel at least 24 hours before the next billing period
Email address associated with the account (for verification, especially if contacting support)
Third-party purchase details (if subscription was bought through an app store, cancellation must be done via that third-party)
Support contact information: Email support@brain.fm to request cancellation or for additional issues
Before cancelling your Brain FM subscription, know that you need to cancel at least 24 hours before the end of your current subscription period to avoid being charged for the next cycle. After cancellation, your access to Brain FM's features continues until the end of the current paid subscription period, meaning you won't lose access immediately. Once your subscription expires, access to the app's music and features will be disabled, as they require an active subscription. Additionally, cancellations stop future billing but refunds for partial subscription terms are generally not available.
Brain.fm subscriptions can be canceled anytime by going to your account overview, clicking on 'Membership,' and then selecting 'Cancel your membership.' Cancellations must be made at least 24 hours before the current subscription period ends to avoid being charged for the next period. Refunds are not provided for partial subscription terms, except for EU residents who have a full refund right within 14 days of purchase if they haven't started streaming or downloading.
To cancel your Brain FM subscription, you need to log into your account on the Brain FM website and go to your Account overview page where you can manage your Membership and cancel your subscription. This means you will need your password to access your account. If you don't remember your password, you can reset it at this URL: https://brain.fm/forgot-password. Alternatively, you can email their support at support@brain.fm and request them to cancel your subscription for you.
We've actually written a step by step guide on how to get a refund from Brain FM. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Brain FM subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Brain FM account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Brain FM online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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