Can I Cancel Doctors Without Borders at Any Time?

Doctors Without Borders allows you to cancel your subscription at any time without contracts, early-cancellation fees, or lock-in periods. You can stop, suspend, or modify your recurring donation easily via their Donor Portal, an online form, or by calling their Donor Services team. There are no gimmicks preventing cancellation, but be aware there is a minimum donation amount of $10 if you choose to decrease rather than cancel.

Why Do People Cancel Doctors Without Borders?

Change in financial situation leading to inability to continue donationsFeeling they have donated enough alreadyLack of clarity or awareness about how their donation is being used or its impactUnsolicited communications from the organization about programsFeeling misunderstood by the nonprofit regarding their reasons for givingPreference to support other organizations or causesDonor fatigue or becoming overwhelmed by requestsBelief that aid can create dependency rather than sustainable solutionsSkepticism about effectiveness in solving underlying problems like povertyComplicated or difficult cancellation process discouraging continuationNeeding to save money for personal or family needs

What Information Do I Need to Cancel Doctors Without Borders?

Full name (as it appears in your donor record or account) Email address (used for your Doctors Without Borders account or donation receipts) Phone number (if provided at sign-up, may assist verification) Address or postcode (to help verify your identity, especially with regional offices such as MSF Ireland) Supporter or donor number (if known; often found in emails or receipts) Reason for cancellation (required if using the Donor Portal, for feedback purposes) Amount and frequency of the recurring donation to help identify the pledge Confirmation of the payment method (such as last 4 digits of card or bank account, if necessary for verification) Specific instruction to cancel (clear request, e.g. "I want to cancel my recurring donation")

What Should I Know Before Cancelling Doctors Without Borders?

Before cancelling a subscription or recurring donation to Doctors Without Borders, it is important to know that you can manage your pledge through their Donor Portal or by submitting an online form. You can also contact their Donor Services team via email or phone for cancellation. If you cancel, you will lose access to the benefits tied to your donations, such as being part of their donor community and receiving updates from the organization. Additionally, you can choose to decrease your pledge amount or suspend it for up to 6 months instead of fully cancelling. Keep in mind the minimum pledge amount is $10.

What is Doctors Without Borders's Cancellation Policy?

Doctors Without Borders allows donors to update, suspend, or cancel their recurring donations (pledges) at any time. Donors can do this by submitting an online form or by contacting the Donor Services team via phone at 888-392-0392 or email at donations@newyork.msf.org.

Do I Need My Doctors Without Borders Password to Cancel?

To cancel your subscription or recurring donation with Doctors Without Borders, you do not necessarily need your password. You can cancel or suspend your pledge by submitting a request using their online form without logging into your account, or you can contact them via email at donations@newyork.msf.org or call their Donor Services team at (888) 392-0392. However, if you want to access your account through their Donor Portal to manage your subscription, you will need your password. If you need to reset your password, you can do so here: https://events.doctorswithoutborders.org/?fuseaction=donorDrive.login&loginRequired=true&destination=portal.home&language=en (click "Forgot Password?").

Can I Get a Refund from Doctors Without Borders?

We've actually written a step by step guide on how to get a refund from Doctors Without Borders. Check it out!

How to Cancel Doctors Without Borders (2026)

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Cancelling a subscription or donation to Doctors Without Borders is relatively straightforward with multiple options provided such as an online form, email, phone call, or donor portal access. The process is clear and not overly complicated, but some users may find the need to interact with customer service or fill out forms to be a minor inconvenience, hence it is not a 1 on the difficulty scale.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Doctors Without Borders subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Doctors Without Borders account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Doctors Without Borders online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Doctors Without Borders May Show Up On Your Statement As:

DOCTORSWOBORDERS DOCTORS W/O BORDERS MSF MSB MSF DONATION MSF CHARITY MÉDECINS SANS FRONTIÈRES MSF USA DOCTORS WITHOUT BORDERS DONATION MSF GIFT MSF MONTHLY GIFT

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