Calm is a meditation and sleep app that helps you relax and improve your mental well-being. They offer a subscription service called Calm Premium, which gives access to guided meditations, sleep stories, music tracks, masterclasses, and body stretch programs. You can try it free for 7 days, and then it's $69.99 billed once a year, with the option to cancel anytime. They also offer a one-time payment called Calm for Life for $39.99, which gives you access to the app's content forever.
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Canceling a Calm subscription is straightforward through the Calm app by navigating to the Profile, Settings, and Manage Subscription sections. The process is quick and clearly outlined, with additional instructions provided for subscriptions purchased through Apple or Google Play, resulting in low difficulty.
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minutes to cancel a Calm subscription.
How to Cancel Calm: Step by Step
If you purchased through Calm.com:
- Log in to your Calm account on the Calm website.
- Navigate to your account settings or profile.
- Look for 'Manage Subscription' or a similar option.
- Follow the prompts to cancel your subscription.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Select 'Subscriptions'.
- Find and tap on the Calm subscription.
- Tap 'Cancel Subscription' and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap your Google profile icon in the top right corner.
- Select 'Payments & Subscriptions'.
- Tap on 'Subscriptions'.
- Find the Calm subscription and tap it.
- Tap 'Cancel Subscription' and confirm cancellation.
Tips & Tricks for Canceling Calm
- Cancel early: Users recommend canceling subscriptions immediately after subscribing or at least 24 hours before renewal to avoid auto-charges.
- Use clear, firm language when contacting support: Repeatedly stating "I want to cancel my subscription" without engaging in negotiation tends to work.
- Prepare for potential pushback: Customer service may try to retain you; stay consistent and do not accept upsells or retention offers.
- Cancel through the app store when possible: Many users found it easier and more effective to cancel Calm subscriptions through Apple App Store or Google Play Store subscription management rather than Calm directly.
- Timing matters: Cancel at least a day before the subscription renewal date to ensure cancellation is processed properly.
- Document your cancellation: Take screenshots or save cancellation confirmations in case of billing disputes.
- Ignore automated responses: Users found calling or direct contact more effective than just relying on emails or automated help desk systems.
- Try multiple channels: If one method fails (app, website, phone), try others including app store cancellation or direct company support.
- Be patient but persistent: Some users experienced delays or difficulties but succeeded by following up repeatedly.
- Use simple refusal phrases: Such as "No, thank you. I only want to cancel my subscription," to avoid giving openings for retention offers.
Calm Customer Service Info
If you need assistance, here's how you can get in touch with Calm's support team.
Cancel Calm Script
Script
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Hello Calm Support,
I hope this message finds you well. I am writing to request the cancellation of my Calm subscription. Unfortunately, I have found that I am not utilizing the service as much as I had anticipated due to changes in my schedule.
I appreciate the quality of the app and the resources provided, but at this time, I believe it is best for me to cancel my membership.
Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
Calm allows you to cancel your Calm Premium subscription's auto-renewal or free trial at any time, with access continuing until the subscription expiration date. Cancellation for individual subscriptions is done through the app by navigating to Profile > Settings > Manage Subscription, while Calm Premium Family Plan subscriptions must be canceled by the Family Admin via the Calm website. Note that canceling a subscription does not automatically generate a refund; for refunds, you need to check the refund policy separately.
To cancel your Calm subscription, you generally need to be signed into your Calm account using your email address and password to access the subscription management section. The cancellation is done through the app or website by navigating to Profile > Settings > Manage Subscription. There is no explicit mention of a password being required specifically for cancellation beyond the need to log in. If you need to reset your password to log in, you can do so here: https://auth.calm.com/password/reset.
- Improved mental and physical health leading to no longer needing the app for stress or panic attacks.
- Perceived lack of value for the cost, especially with Calm's pricing at around $69.99 per year.
- Short trial period (7 days) not being enough time to fully evaluate the app.
- Financial reasons such as trying to cut down on expenses.
- Finding cheaper or better alternatives to Calm in the market.
- Subscription management issues like difficulty in cancelling or no options to modify subscription plans.
- Customer service frustrations including poor or unresponsive support experiences.
- Disinterest or non-usage of the app after initial subscription.
- Price increases without added value pushing users to cancel.
- Technical issues such as unexpected charges or unclear billing.
Calm allows you to cancel your subscription or free trial at any time, but you must do so at least 24 hours before the next billing cycle to avoid being charged for the next period. There are no contracts or early cancellation fees, but cancelling does not generate a refund for the current billing period. Be aware that Family Plan subscriptions can only be canceled by the admin through Calm's website, not in the app directly, which can be slightly inconvenient.
Before cancelling your Calm subscription, know that you will continue to have access to premium content until the subscription's expiration date. After cancellation, you will lose access to all Calm Premium content including guided meditations, sleep stories, music, and other exclusive features offered to subscribers. If your subscription was provided through an organization, you will lose Calm Premium access linked to that organization after cancellation, though you can still use a basic Calm account without the premium features. Also, consider updating your email if your account is tied to a work email that you'll no longer use.
- Email address associated with your Calm account
- Access to your Calm account (via app or website)
- App store account information if purchased through Apple App Store, Google Play, or Huawei App Gallery
- Subscription type (Individual, Family, etc.)
- Primary account holder's access (for Family Plan cancellations)
- Knowledge of where you purchased (direct from Calm, Apple, Google, Huawei, etc.)
- Refund requests require following Calm’s refund policy
- Support contact details (if additional help is needed)
We've actually written a step by step guide on how to get a refund from Calm. Check it out!
The Easiest Way to Cancel Calm
If you’re frustrated trying to cancel your subscription, membership, or bill from Calm—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Calm?
Calm charges could show up as various descriptors depending on the payment processor and method used. The common descriptors typically include variations of Calm premium subscription references or Calm.com charges. However, there are no specific distinct descriptors publicly listed on Calm's official help resources or popular public forums like Reddit. It's advisable to look for descriptors containing "Calm" or "Calm.com" related wording on your statement.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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