Chessable is a website designed for chess lovers that helps you improve your game through interactive courses and lessons. They offer a variety of online classes on different chess topics, and you can subscribe to access premium content. This way, you pay a monthly or yearly fee to unlock even more features and resources to help you learn and practice chess better. If you're seeing a bill from them, it’s likely for your subscription to these helpful learning tools!
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Cancelling a Chessable subscription is relatively straightforward, typically requiring a few clicks within the account settings. However, some users may find the process slightly confusing if they're not familiar with navigating online accounts.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Chessable subscription.
How to Cancel Chessable: Step by Step
If you purchased through Chessable.com directly:
- Log in to your account on chessable.com.
- Go to the Account Settings page.
- Select the Membership or Subscriptions tab.
- Find the active subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow the prompts to confirm the cancellation.
- You will receive a confirmation email regarding your cancellation.
If you purchased through Apple (App Store):
- Open the Settings app on your device.
- Tap on your name at the top to access your Apple ID settings.
- Select Subscriptions.
- Find Chessable in your list of subscriptions.
- Tap on the subscription, then select Cancel Subscription.
- Confirm your cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Locate your Chessable subscription.
- Tap on Cancel Subscription.
- Follow the instructions to confirm the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Settings gear icon.
- Select Payments and then Manage automatic payments.
- Find Chessable in the list of active payments.
- Click on the subscription, then select Cancel.
- Confirm your cancellation.
If you need assistance, here's how you can get in touch with Chessable's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Chessable Refund
- Contact customer support through their live chat feature; users find it more effective than email.
- Be polite and concise when explaining your reason for cancellation to facilitate the process.
- Use specific language like "I would like to cancel my subscription" instead of asking if you can cancel.
- Ask for a confirmation of cancellation immediately to ensure your request is processed.
- Check for any cancellation windows—users recommend initiating cancellation at the start of the billing cycle.
- Document everything; save screenshots of your conversation for future reference.
- Use social media to get a faster response; some users report quicker resolutions via Twitter or Facebook.
- Consider escalating the issue if initial attempts fail; ask to speak with a manager or supervisor.
- Be aware of promotions; sometimes, mentioning that you’re considering leaving can lead to retention offers.
- Utilize community advice and check Reddit threads for user experiences specific to your situation.
- Be prepared for the pitch—they may try to keep you by offering discounts or extended trial periods.
- Follow up if you don’t receive confirmation; persistence can be key.
Why Do People Request Refunds from Chessable
- Financial constraints making it difficult to maintain subscriptions.
- Lack of time to engage with the platform.
- Feeling overwhelmed by the amount of content available.
- Not finding the material relevant to their current skill level.
- Shifts in personal priorities leading to less focus on chess.
- Preference for alternative resources that may be more effective.
- Difficulty with the user interface or navigation of the site.
- Changes in learning style that may not suit the platform’s format.
- Moving to a different chess platform that better meets their needs.
- Feeling unsatisfied with the quality of lessons or support.
- Not using the subscription enough to justify the cost.
- Technical issues or glitches affecting the learning experience.
Chessable Refund Script
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Dear Chessable, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Chessable Refund Policy
Chessable offers monthly and yearly subscription plans, which can be canceled at any time before the next billing cycle. Upon cancellation, users retain access to their membership benefits until the end of the current billing period, with no refunds for the current paid term.
The Easiest Way to Get a Chessable Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Chessable—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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