Epic Games offers a popular monthly subscription called Fortnite Crew for $11.99, giving subscribers in-game currency (V-Bucks), exclusive items, and full access to special game passes. They charge this subscription monthly until you cancel it. Epic Games also sells games and in-game content through their Epic Games Store, where you might see charges when buying games or other digital items. If you're getting billed by them, it’s likely for a subscription like Fortnite Crew or a game purchase through their store.
Difficulty
12345678910
Easy Medium Very Hard
Canceling a subscription on Epic Games is straightforward with clear instructions available for each platform (web, console, mobile). The process involves just a few clicks once signed into the account, making it easy to navigate.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Epic Games subscription.
How to Cancel Epic Games: Step by Step
If you purchased through Epic (PC/Mobile):
- Go to epicgames.com/account and sign in to your Epic Games account.
- Select the Subscriptions tab.
- Select Cancel Subscription next to your Fortnite Crew subscription.
- Follow the prompts to confirm cancellation.
If you purchased through Xbox:
- Go to account.microsoft.com/account and sign in.
- Select Services & Subscriptions.
- Locate your Fortnite Crew subscription and select Manage.
- Turn off Recurring Billing.
If you purchased through PlayStation 4:
- Go to Settings on your PlayStation.
- Select Account Management.
- Select Account Information.
- Select Services List.
- Choose Fortnite.
- Turn off Auto-Renew.
If you purchased through PlayStation 5:
- Go to Settings on your PlayStation.
- Select Users and Accounts.
- Select Accounts.
- Select Payment and Subscriptions.
- Select Game and App Services.
- Choose Fortnite and turn off Auto-Renew.
If you purchased through Nintendo Switch:
- Press the Home button on your Nintendo Switch.
- Go to Nintendo eShop.
- Select your Account icon.
- Go to Your Subscriptions.
- Select Fortnite Crew.
- Turn off Automatic Renewal.
If you purchased through EA Play:
- Go to epicgames.com/account and sign in to your Epic Games account.
- Select the Subscriptions tab on the left side.
- Select Cancel next to your EA Play subscription.
- Follow the prompts to complete the cancellation.
If you need assistance, here's how you can get in touch with Epic Games's support team.
Tips and Tricks for Getting a Epic Games Refund
- Cancel through the platform where you purchased the subscription, not directly through Epic Games account subscriptions.
- On PlayStation: Go to Settings > Users and Accounts > Account > Payment and Subscriptions > Game and App Services > Fortnite, then turn off auto-renew for the Fortnite Crew subscription.
- On Xbox: Cancel the subscription through your Microsoft account.
- Timing: Cancel immediately after subscribing to keep the benefits for the first month but prevent auto-renewal and future charges.
- Language/tone: Be clear and persistent when contacting support, emphasizing you want the subscription disabled and that billing should stop immediately.
- Escalation: If customer support routes you back and forth between Epic and the platform provider (Microsoft, Sony), persist with both until one disables the subscription.
- Escalate by repeatedly contacting support (sometimes spamming contact for days) has been reported effective to get the subscription disabled in Epic's system.
- Check the right category: Some users noted the subscription may appear under "Game and App Services" rather than "Subscriptions" in consoles.
- Don't rely on the game interface to cancel as it may not update or reflect cancellations properly; use official platform account settings.
Why Do People Request Refunds from Epic Games
- Trying to save money and reduce monthly expenses
- Not interested in upcoming exclusive skins or content
- Tired of automatic renewal charges and want more control over spending
- Subscription cancellations affect access to future exclusive skins, V-Bucks, and Battle Pass rewards
- Decreased gameplay or engagement, leading to less perceived value in maintaining the subscription
- Issues with subscription not renewing properly or unexpected cancellations as reported by some users
- Frustrations over refund policies since many in-app purchases and digital items may be non-refundable
- Users being banned or violating terms leading to ineligibility for refunds or subscription continuation
- Concerns from account maintenance errors or disputes causing cancellations
- Legal disputes affecting availability on some platforms (e.g. iOS users)
Epic Games Refund Script
Script
Copy
Dear Epic Games, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Epic Games Refund Policy
Epic Games allows users to cancel subscriptions, such as Fortnite Crew, at any time through the platform where the subscription was purchased. Cancellation can be done via the Epic Games account page, in-game options, or the subscription management settings on consoles like Xbox, PlayStation, and Nintendo Switch. Subscriptions will continue to auto-renew until cancellation is completed.
The Easiest Way to Get a Epic Games Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Epic Games—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Debit Card purchase EPC*FORTNITE XXXX Card purchase EPC*FORTNITE
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
