Driver Easy is a software service that helps keep your computer drivers up to date. They offer subscriptions that you pay for to use the Pro version, which automatically renew unless you cancel. Billing and subscription details are managed through a third-party payment provider called 2Checkout, not directly on the Driver Easy website. If you see a charge from them, it's likely for auto-renewal of your Driver Easy subscription to keep your drivers updated hassle-free.
The cancellation process involves either submitting a request with email and order number or logging into a third-party site (2Checkout) to disable auto-renewal. Both methods are straightforward but require some steps and user action, making it not the easiest but still relatively easy.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Driver Easy subscription.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
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Loss if you keep paying
-$0
$800
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Get help with your refund
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Tips and Tricks for Getting a Driver Easy Refund
Use the 2Checkout (secure.2co.com) platform for cancellation: Go to secure.2co.com/myaccount, enter your email or order number, get the access link via email, then stop the auto-renewal via "Product history" in your order details.
Interact with support chatbots: Some users suggest typing "cancel subscription" to chatbots linked to payment processors (like Paddle.net) can eventually give a cancellation link.
Cancel before renewal date: Timing matters. Initiate cancellation well before the subscription renews to avoid charges.
Escalate to customer support if needed: If self-service cancellation options are not visible, contacting customer support directly can help.
Use clear and firm language: When requesting cancellation, use clear phrases like "I want to stop auto-renewal immediately" or "Please cancel my subscription and do not charge me anymore."
Uninstall after cancelling: After successfully cancelling, uninstall Driver Easy and clear temporary files to prevent reactivation or notifications.
Be prepared for retention attempts: Users report companies may try to keep you subscribed—firm refusal usually works.
Keep proof of cancellation: Save confirmation emails or screenshots of cancellation steps as evidence.
Check bank statements: Monitor your bank statements post-cancellation to ensure no further charges occur.
Why Do People Request Refunds from Driver Easy
Software stopped working after updates and failed to function properly despite troubleshooting efforts.
Failure to update specific drivers correctly, leaving some hardware issues unresolved.
High price or expensive subscription cost relative to perceived value.
Trial sign-up issues where users reported ongoing charges without adequate customer support.
Technical issues such as failure to connect during scans, preventing completion of driver updates.
Dissatisfaction with automatic renewals or difficulties canceling subscriptions.
Users preferring to update drivers manually or trust Windows updates instead.
Driver Easy Refund Script
Script
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Dear Driver Easy, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Driver Easy Refund Policy
Driver Easy offers a 30-day money-back guarantee for their Home/Business Plan subscriptions, allowing a 100% refund of the purchase price within that time if requested. To cancel the subscription, users must enter their email and order number on the cancellation page to stop automatic renewals; the product remains functional until the license expires. Refunds are processed promptly depending on the payment method, and cancellations can also be managed via instructions to turn off automatic renewal. This policy excludes Computer Repair Shop Licenses and has certain restrictions to prevent misuse.
The Easiest Way to Get a Driver Easy Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Driver Easy—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Driver Easy offers a straightforward cancellation process allowing you to cancel your subscription at any time by submitting your email and order number on their cancellation page or by disabling auto-renewal through their instructions. There are no contracts, lock-ins, or early-cancellation fees, but once canceled, your product will work until the license expires, and you won’t be billed afterward. Users should be aware their refund request must be within 30 days of purchase to get a full refund, and refunds are processed through 2Checkout with varying timelines depending on the payment method.
Software stopped working after updates and failed to function properly despite troubleshooting efforts.
Failure to update specific drivers correctly, leaving some hardware issues unresolved.
High price or expensive subscription cost relative to perceived value.
Trial sign-up issues where users reported ongoing charges without adequate customer support.
Technical issues such as failure to connect during scans, preventing completion of driver updates.
Dissatisfaction with automatic renewals or difficulties canceling subscriptions.
Users preferring to update drivers manually or trust Windows updates instead.
Email address used to purchase Driver Easy
Order number from your Driver Easy purchase receipt
Agreement to Driver Easy privacy policy or terms and conditions (must accept if prompted)
Before cancelling your Driver Easy subscription, it is important to know that once your subscription expires, you will lose access to the Pro version features. These features include automatic driver scans, one-click driver installation, driver backup and rollback, auto restore points, and PC tech support. After cancellation, you can continue using the product until the license expires, but you won't be able to use the premium automated functionalities. Additionally, if you cancel during the 7-day free trial, you will avoid charges. To cancel, you need to stop the automatic renewal through your 2Checkout account.
Driver Easy offers a 30-day money-back guarantee for their Home/Business Plan subscriptions, allowing a 100% refund of the purchase price within that time if requested. To cancel the subscription, users must enter their email and order number on the cancellation page to stop automatic renewals; the product remains functional until the license expires. Refunds are processed promptly depending on the payment method, and cancellations can also be managed via instructions to turn off automatic renewal. This policy excludes Computer Repair Shop Licenses and has certain restrictions to prevent misuse.
You do not need your password to cancel your Driver Easy subscription. To cancel, simply go to the cancellation page and enter your email address (as on the receipt) and your order number, then submit the request. This process does not require logging in or password authentication. You can visit the cancellation page here: https://www.drivereasy.com/unsubscribe/
We've actually written a step by step guide on how to get a refund from Driver Easy. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Driver Easy subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Driver Easy account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Driver Easy online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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