Can I Cancel Enterprise Rent-A-Car at Any Time?

Enterprise Rent-A-Car requires subscribers to commit to an initial term of two full calendar months before cancellation is possible, meaning you cannot cancel immediately upon signing up. You must email subscribe@erac.com with your Subscriber ID to cancel, return any outstanding vehicle, and settle any fees or charges accrued before the subscription ends. Be aware that failing to return the vehicle on time or unpaid fees may result in additional charges even after cancellation notice.

Why Do People Cancel Enterprise Rent-A-Car?

Reservation cancellations due to unavailability of reserved vehicle, causing inconvenience and last-minute alternatives with extra costs.Disputes over charges such as toll fees or damage fees, including third-party billing issues.Pressure to purchase expensive insurance or extras beyond the quoted price.Unfair or unexpected damage charges for pre-existing scratches requiring detailed documentation to avoid fraud.Non-refundable cancellation fees or issues with refund processing delays.Customer dissatisfaction with vehicle substitutions that do not match the reserved type or family needs.Problems with late or inconvenient office hours that affect vehicle returns.Automatic subscription renewals leading to unwanted charges if customers forget to cancel on time.Account suspensions or cancellations due to non-payment or non-compliance with terms.

What Information Do I Need to Cancel Enterprise Rent-A-Car?

Subscriber ID (for car subscription programs) Full name on the account Email address associated with the account Phone number (sometimes requested in forms) Reservation or membership number (if applicable, such as "Membership Number" for Car Club or Enterprise Plus programs) Reason for cancellation (optional, sometimes requested for Car Club memberships) Return of outstanding vehicle or any other items that belong to Enterprise Confirmation number (for canceling an individual reservation) Notice of cancellation (explicit request to cancel, in writing or via provided form/contact method) Outstanding fees or tickets should be paid or acknowledged as your responsibility until all assets are returned and the account is closed

What Should I Know Before Cancelling Enterprise Rent-A-Car?

Before canceling a subscription with Enterprise Rent-A-Car, know that you're committed to a minimum initial term of two full calendar months plus any initial partial month. After this period, your subscription renews monthly until you cancel by emailing subscribe@erac.com with your Subscriber ID and cancellation request. Once you notify cancellation, you must return any outstanding vehicle and items belonging to Enterprise or others, ideally to a participating location in your home state during business hours. You remain responsible for any fees, including outstanding tickets, taxes, or additional monthly fees if the vehicle is not returned on time. Also, the final month's subscription fee will be prorated based on the vehicle return date, and charges for violations or tolls will be billed in the next cycle. Importantly, access to the vehicle and subscription benefits ends once the vehicle and items are returned.

What is Enterprise Rent-A-Car's Cancellation Policy?

Enterprise Rent-A-Car's Subscribe with Enterprise subscription requires an initial commitment of two full calendar months, after which the subscription renews monthly until canceled. To cancel, you must email subscribe@erac.com with your Subscriber ID and cancellation request, return any outstanding vehicle and items, and remain liable for any fees incurred up to the termination date.

Do I Need My Enterprise Rent-A-Car Password to Cancel?

You do not need your password to cancel a subscription with Enterprise Rent-A-Car. To cancel your "Subscribe with Enterprise" subscription, you simply need to email subscribe@erac.com with your Subscriber ID and a request to cancel. There is no mention of requiring a password for cancellation, and it seems you can handle cancellation via email without logging into an account. If you need to reset your password for other reasons, you can visit the password reset page here: https://www.enterprise.com/en/reserve/view-modify-cancel.html.

Can I Get a Refund from Enterprise Rent-A-Car?

We've actually written a step by step guide on how to get a refund from Enterprise Rent-A-Car. Check it out!

How to Cancel Your Enterprise Rent-A-Car Subscription (2026)

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The cancellation process requires the subscriber to email a specific email address including their Subscriber ID to request cancellation, and then return any rented vehicle and other items to Enterprise. While it is straightforward in terms of steps, the requirement for vehicle return and potential fees adds some complexity, but the process is not overly difficult or obstructive.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Enterprise Rent-A-Car subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Enterprise Rent-A-Car account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Enterprise Rent-A-Car online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.