BrainImpulse offers a brain training service that you can try with a free trial. If you like it and don't cancel at least 24 hours before the trial ends, they will automatically start charging you based on the subscription plan you choose (weekly, monthly, yearly, etc.). You can cancel anytime to stop future charges, but you will keep access until the current period ends. Just remember, deleting the app itself won't stop the billing—you need to cancel the subscription through the app store or their website.
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The cancellation process for brainimpulse.me subscriptions varies depending on where the subscription was purchased. Cancelling via Apple or Google requires navigating their account settings which is fairly straightforward but requires a bit of knowledge. Cancelling a subscription purchased directly on the website requires contacting support or using a cancel button in the user account on the site, which is relatively easy. Overall, this makes cancellation moderately easy but not fully automated in all cases, thus a score of 4.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a brainimpulse subscription.
How to Cancel brainimpulse: Step by Step
If you purchased through Apple App Store:
- Open your Settings app on your iPhone or iPad.
- Select your Apple ID at the top of the screen.
- Tap on Subscriptions.
- Select the BrainImpulse subscription.
- Tap on Cancel Subscription or toggle off the Auto-renew option.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select your BrainImpulse subscription.
- Tap on Cancel Subscription.
- Follow the prompts to confirm cancellation.
If you purchased through brainimpulse.me directly:
- Email support@brainimpulse.me to request cancellation.
- Alternatively, log into your account on brainimpulse.me.
- Look for the Cancel Subscription button.
- Click on the Cancel Subscription button before the end of your subscription period.
- Confirm the cancellation when prompted.
If you need assistance, here's how you can get in touch with brainimpulse's support team.
Phone
The phone is not available.
Site
The site is not available.
Tips and Tricks for Getting a brainimpulse Refund
- Check multiple platforms: Look for the subscription in Apple App Store, PayPal, and the brainimpulse website (https://mental-impulse.com).
- Use the official site to cancel: Log into https://mental-impulse.com, go to Manage Subscription, then scroll to find the grayed-out cancel button at the bottom.
- If login issues occur: Some users have trouble accessing their accounts; try password resets or creating support tickets.
- Lock payment methods as a last resort: Some users locked their debit/credit cards and contacted their banks to stop payments due to repeated unwanted charges.
- Cancel before renewal: Cancel at least 24 hours before the end of any trial to avoid charges.
- Escalate by mentioning accidental sign-up: In communications, say you signed up accidentally and request a refund.
- Persist and document interactions: Keep records of cancellation attempts, including chats, form submissions, and emails.
- Avoid being pushed to subscriptions during communication: Stay firm and clear that you want cancellation and no further charges.
- Timing matters: Cancel just before the renewal date to prevent automatic charges for the next subscription period.
Why Do People Request Refunds from brainimpulse
- Unclear cancellation process leading to unintended charges, especially confusion about canceling through iTunes or app store.
- Wrongful charges after supposed free trial cancellation, where users believe they canceled but were still charged.
- Price increase notifications causing users to cancel before new fees take effect.
- Lack of prorated refunds when canceling mid-cycle, leading to dissatisfaction.
- App functionality not meeting expectations causing users to cancel due to lack of perceived value.
- Unwanted automatic renewal subscriptions that users forget to cancel before renewal.
- Requests for refunds due to accidental subscriptions or charging errors.
- Cancellation not disabling access immediately, leading to confusion and refund requests.
brainimpulse Refund Script
Script
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Dear brainimpulse, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
brainimpulse Refund Policy
Brainimpulse's cancellation policy states that you must cancel your subscription or free trial at least 24 hours before the end of the trial or current subscription period to avoid being charged. Cancellation disables auto-renewal but allows continued access to subscription features until the period ends. Cancelling through the App Store or Google Play requires turning off auto-renewal in account settings, while website subscriptions can be cancelled by contacting support or using the "Cancel Subscription" button on the website before the period ends.
The Easiest Way to Get a brainimpulse Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from brainimpulse—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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