1 - Open your Settings app on your iPhone or iPad.
2 - Select your Apple ID at the top of the screen.
3 - Tap on Subscriptions.
4 - Select the BrainImpulse subscription.
5 - Tap on Cancel Subscription or toggle off the Auto-renew option.
6 - Confirm the cancellation.
How to Cancel brainimpulse on Google Play
1 - Open the Google Play Store app.
2 - Tap on the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Find and select your BrainImpulse subscription.
5 - Tap on Cancel Subscription.
6 - Follow the prompts to confirm cancellation.
How to Cancel brainimpulse on brainimpulse.me directly
1 - Email support@brainimpulse.me to request cancellation.
2 - Alternatively, log into your account on brainimpulse.me.
3 - Look for the Cancel Subscription button.
4 - Click on the Cancel Subscription button before the end of your subscription period.
5 - Confirm the cancellation when prompted.
BrainImpulse offers a brain training service that you can try with a free trial. If you like it and don't cancel at least 24 hours before the trial ends, they will automatically start charging you based on the subscription plan you choose (weekly, monthly, yearly, etc.). You can cancel anytime to stop future charges, but you will keep access until the current period ends. Just remember, deleting the app itself won't stop the billing—you need to cancel the subscription through the app store or their website.
The cancellation process for brainimpulse.me subscriptions varies depending on where the subscription was purchased. Cancelling via Apple or Google requires navigating their account settings which is fairly straightforward but requires a bit of knowledge. Cancelling a subscription purchased directly on the website requires contacting support or using a cancel button in the user account on the site, which is relatively easy. Overall, this makes cancellation moderately easy but not fully automated in all cases, thus a score of 4.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a brainimpulse subscription.
How to Contact brainimpulse
If you need assistance, here's how you can get in touch with brainimpulse's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a brainimpulse Refund
Check multiple platforms: Look for the subscription in Apple App Store, PayPal, and the brainimpulse website (https://mental-impulse.com).
Use the official site to cancel: Log into https://mental-impulse.com, go to Manage Subscription, then scroll to find the grayed-out cancel button at the bottom.
If login issues occur: Some users have trouble accessing their accounts; try password resets or creating support tickets.
Lock payment methods as a last resort: Some users locked their debit/credit cards and contacted their banks to stop payments due to repeated unwanted charges.
Cancel before renewal: Cancel at least 24 hours before the end of any trial to avoid charges.
Escalate by mentioning accidental sign-up: In communications, say you signed up accidentally and request a refund.
Persist and document interactions: Keep records of cancellation attempts, including chats, form submissions, and emails.
Avoid being pushed to subscriptions during communication: Stay firm and clear that you want cancellation and no further charges.
Timing matters: Cancel just before the renewal date to prevent automatic charges for the next subscription period.
Why Do People Request Refunds from brainimpulse
Unclear cancellation process leading to unintended charges, especially confusion about canceling through iTunes or app store.
Wrongful charges after supposed free trial cancellation, where users believe they canceled but were still charged.
Price increase notifications causing users to cancel before new fees take effect.
Lack of prorated refunds when canceling mid-cycle, leading to dissatisfaction.
App functionality not meeting expectations causing users to cancel due to lack of perceived value.
Unwanted automatic renewal subscriptions that users forget to cancel before renewal.
Requests for refunds due to accidental subscriptions or charging errors.
Cancellation not disabling access immediately, leading to confusion and refund requests.
brainimpulse Refund Script
Script
Copy
Dear brainimpulse, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About brainimpulse
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0 reviews
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brainimpulse Refund Policy
Brainimpulse's cancellation policy states that you must cancel your subscription or free trial at least 24 hours before the end of the trial or current subscription period to avoid being charged. Cancellation disables auto-renewal but allows continued access to subscription features until the period ends. Cancelling through the App Store or Google Play requires turning off auto-renewal in account settings, while website subscriptions can be cancelled by contacting support or using the "Cancel Subscription" button on the website before the period ends.
Get help with your refund
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The Easiest Way to Get a brainimpulse Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from brainimpulse—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Brainimpulse.me uses an automatic renewal system that requires you to cancel your subscription at least 24 hours before the free trial ends or before the next billing cycle to avoid being charged. Deleting the app does not cancel the subscription; you must cancel via the App Store, Google Play settings, or their support email, depending on where you subscribed. There are no explicit lock-ins or early cancellation fees mentioned, but you retain access only until the end of the current billing period after cancellation, so be mindful of the timing to avoid unwanted charges.
Unclear cancellation process leading to unintended charges, especially confusion about canceling through iTunes or app store.
Wrongful charges after supposed free trial cancellation, where users believe they canceled but were still charged.
Price increase notifications causing users to cancel before new fees take effect.
Lack of prorated refunds when canceling mid-cycle, leading to dissatisfaction.
App functionality not meeting expectations causing users to cancel due to lack of perceived value.
Unwanted automatic renewal subscriptions that users forget to cancel before renewal.
Requests for refunds due to accidental subscriptions or charging errors.
Cancellation not disabling access immediately, leading to confusion and refund requests.
Method of Purchase (App Store, Google Play, or website) to select the correct cancellation process.
Access to your App Store or Google Play account settings if you purchased via a mobile platform, in order to turn off auto-renewal.
Login credentials for your Brain Impulse account if you purchased through the website, to use the “Cancel Subscription” feature in your account.
Support contact email (support@brainimpulse.me) if you need to request cancellation by contacting support directly (website subscriptions).
Subscription details (such as the active plan and renewal period) to ensure you cancel before the 24-hour renewal window.
Cancel at least 24 hours before renewal to avoid being charged for the next billing period.
Be aware that deleting the app does not cancel your subscription; explicit cancellation via account or support is required.
Before cancelling a subscription on brainimpulse.me, it's important to know that cancelling disables the automatic renewal, but you retain access to your subscription features until the end of the current subscription period. Simply deleting the app does not cancel your subscription. Cancellation methods depend on where you purchased your subscription: via the App Store, Google Play, or directly on brainimpulse.me, each requiring you to cancel at least 24 hours before the subscription renewal or trial end. After cancellation, you will lose access to premium content and specific subscription features once the current paid period expires.
Brainimpulse's cancellation policy states that you must cancel your subscription or free trial at least 24 hours before the end of the trial or current subscription period to avoid being charged. Cancellation disables auto-renewal but allows continued access to subscription features until the period ends. Cancelling through the App Store or Google Play requires turning off auto-renewal in account settings, while website subscriptions can be cancelled by contacting support or using the "Cancel Subscription" button on the website before the period ends.
To cancel your subscription with BrainImpulse (brainimpulse.me), you generally need to be logged into your account on their website to use the “Cancel Subscription” button. This means you need your password to access your account and cancel directly online. Alternatively, you can cancel by contacting their support via email at support@brainimpulse.me, but they do not explicitly state that password is not needed for this method, so having your password or account access is safest. If you need to reset your password, you can do so here: https://brainimpulse.me/reset-password.html.
We've actually written a step by step guide on how to get a refund from brainimpulse. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your brainimpulse subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your brainimpulse account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel brainimpulse online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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