The Ultimate Step by Step Guide to Cancelling a DashPass Subscription or Membership (dashpass.net)
By
Bella K.
|
Published
August 12, 2025
|
Updated
August 13, 2025
DashPass is a subscription service from DoorDash that gives you access to unlimited deliveries from thousands of restaurants without any delivery fees. By signing up, you can enjoy your favorite meals delivered right to your door for a monthly fee, helping you save on delivery costs. If you're seeing a charge from DashPass, it’s likely for this convenient subscription service. It's perfect for food lovers who frequently order takeout!
Cancelling a DashPass subscription is relatively straightforward through the app or website, but may require navigating a few menus. Some users might find it slightly confusing if they are unfamiliar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a DashPass subscription.
How to Cancel DashPass: Step by Step
If you purchased through the DashPass website:
Visit dashpass.net and log in to your account.
Navigate to the Account Settings section.
Select Subscription from the menu options.
Click on Manage Subscription.
Select Cancel Subscription.
Follow the on-screen prompts to confirm the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Name at the top.
Select Subscriptions.
Locate and tap on DashPass.
Tap on Cancel Subscription at the bottom of the screen.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find and select DashPass.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings by clicking the gear icon.
Select Payments from the menu.
Click on Manage automatic payments.
Find and select DashPass.
Click on Cancel or Cancel Subscription.
If you purchased through a third-party service:
Log in to the third-party service where you purchased the subscription.
Navigate to the Account or Billing section.
Find DashPass in your list of subscriptions.
Click on Cancel Subscription.
Follow any additional prompts to confirm cancellation.
How to Contact DashPass
If you need assistance, here's how you can get in touch with DashPass's support team.
Act during off-hours: Call or message late at night or very early in the morning for less hold time and quicker responses.
Use clear language: Clearly state your intent to cancel and mention that you wish to stop all future charges.
Refer to previous offers: Mention any promotional offers that were attractive to you but now don’t justify the cost.
Be polite but firm: Maintain a calm tone; aggressive tactics can result in zero help.
Ask for alternatives: Inquire if there’s a lower-cost plan instead of outright canceling.
Use the chat feature: Sometimes the chat function provides quicker resolutions without the long wait times of a call.
Escalate if needed: If the first representative isn’t helpful, ask to speak with a supervisor for better options.
Document everything: Keep records of any communication in case the charges continue.
Cancel immediately before the renewal date: Time your cancellation right before a billing cycle to avoid extra charges.
Change payment details: Temporarily changing your payment method can sometimes automatically trigger a cancellation.
Why Do People Request Refunds from DashPass
High monthly cost compared to usage
Infrequent use of the service
Lack of available restaurants in their area
Recent price increases on delivery fees
Issues with delivery such as lateness or missing items
Poor customer service experiences
Technical difficulties with the app or website
Desire to try other food delivery services
Changes in personal circumstances like financial strain
Preference for cooking at home rather than ordering out
DashPass Refund Script
Script
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Dear DashPass, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
DashPass Refund Policy
DashPass members can cancel their subscription at any time through their account settings, with no cancellation fees. Any charges incurred prior to cancellation will remain, but members will retain access to benefits until the end of their current billing cycle.
The Easiest Way to Get a DashPass Refund
If you're frustrated trying to cancel your subscription, membership, or bill from DashPass—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
DashPass allows you to cancel at any time, but be cautious of potential promotional offers that may require you to keep your subscription active for a minimum period. Additionally, always check the terms for any early-cancellation fees, as some promotions could lock you in temporarily. It's crucial to read the fine print to avoid unexpected charges.
High monthly cost compared to usage
Infrequent use of the service
Lack of available restaurants in their area
Recent price increases on delivery fees
Issues with delivery such as lateness or missing items
Poor customer service experiences
Technical difficulties with the app or website
Desire to try other food delivery services
Changes in personal circumstances like financial strain
Preference for cooking at home rather than ordering out
Account email address
Password
Subscription type (monthly, annual, etc.)
Billing information (last four digits of the card used, etc.)
Account ID or subscription ID
Date of last payment
Reason for cancellation
Confirmation of cancellation policy
Customer support contact information
Device used for subscription (if applicable)
Before canceling your DashPass subscription, be aware that you will lose access to benefits such as unlimited free delivery on eligible orders and reduced service fees, which can significantly impact your overall savings. Additionally, if you cancel before the end of your billing cycle, you will still be able to use the service until that date, but you won’t be charged for the next cycle. Also, consider any upcoming promotions or offers you might miss out on after cancellation. If you’re on the fence, there may be options to pause your subscription instead.
DashPass members can cancel their subscription at any time through their account settings, with no cancellation fees. Any charges incurred prior to cancellation will remain, but members will retain access to benefits until the end of their current billing cycle.
To cancel your DashPass subscription on dashpass.net, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it by visiting this link: https://www.dashpass.net/reset-password. Once you have access, you can easily manage your subscription settings.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your DashPass subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your DashPass account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel DashPass online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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