Talabat is a food delivery and ordering service that lets you order from a variety of restaurants and stores through their app. They offer a subscription called Talabat Pro, which gives you perks like free delivery and discounts from partnered places. This subscription automatically renews every 30 days unless you cancel it, so if you see charges from Talabat, it might be from this membership fee. You can cancel anytime, but benefits last until the end of the paid period.
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The cancellation process is straightforward through the user's account settings, but it requires the user to be aware of the 24-hour prior cancellation rule to avoid automatic renewal charges. This makes it relatively easy but with a minor constraint for timing.
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How to Cancel Talabat: Step by Step
If you purchased through Talabat.com:
- Log in to your Talabat account.
- Navigate to the "Your Account" section.
- Select "Membership Settings" or "Subscriptions".
- Find your current Talabat Pro subscription.
- Select "Cancel Membership".
- Confirm the cancellation by following the prompts.
- Your membership will remain active until the end of the current billing period.
Tips & Tricks for Canceling Talabat
- Cancel immediately after subscription renewal to avoid auto-renew charges, some users noted you must act quickly as cancellation windows might be very limited.
- Use the app's subscription management section under "Tpro subscription" or "Membership" to initiate cancellation, as support chat options have been reportedly removed in some regions.
- Be persistent and patient when contacting customer service, as many users shared having to follow up multiple times, often waiting days or weeks for responses or resolution.
- Keep screenshots and records of all communications as proof during escalations or complaints to consumer protection entities.
- If cancellation is denied or refunds are refused, clearly quote the terms that after cancellation, benefits continue till the subscription expiry but no refund is typically given for mid-subscription cancellations.
- Escalate the issue through consumer protection or regulatory bodies if you face prolonged denial with the subscription provider, though success varies by region.
- Avoid relying on customer service to automatically refund. Some users reported getting app credits instead of refund to the original payment method.
- Use firm but polite language when requesting cancellation to maintain constructive communication with support agents.
- Time your cancellation attempt early in the billing cycle for best chance of avoiding unnecessary charges for the next period.
- Sometimes, disputing charges with your payment provider (credit card, bank) may be a last resort if the service refuses to cancel or refund despite repeated requests.
Talabat Customer Service Info
If you need assistance, here's how you can get in touch with Talabat's support team.
Cancel Talabat Script
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Dear Talabat Customer Support,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to changes in my financial situation, I believe it is best for me to discontinue my membership at this time.
I appreciate the service I have received thus far, and I hope to return in the future once my circumstances allow.
Thank you for your understanding. I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
Talabat Pro memberships auto-renew every 30 days but can be cancelled anytime by the member through their account settings, provided cancellation is done at least 24 hours before the auto-renewal date to avoid further charges. After cancellation, benefits continue until the end of the current paid subscription period, but the membership will not renew. If a Family Plan Owner cancels, all associated members' benefits end on the subscription expiry date.
To cancel your Talabat Pro subscription, you need to visit your account and adjust your membership settings. From the terms, it appears that you must be logged in to manage your subscription, so you will need your password to access your account. If you do not remember your password, you can reset it using this link: https://www.talabat.wearyourebrand.com/password/reset. Talabat does not seem to offer cancellation via phone or unauthenticated chat, so securing your password is important for cancellation.
- Wrong or incorrect orders received, including different items or wrong flavors
- Missing items from the delivery
- Order delivered cold or spoiled, making the food inedible
- Spilled or damaged food packaging causing other items to be ruined
- Order cancellation by Talabat or vendors leading to refund requests
- Delayed or missing deliveries causing dissatisfaction
- Failure to process promised refunds on time or at all
- Customer service refusal to refund after legitimate complaints
- Technical/app issues charging customers without delivering food
- Refunds issued as credit instead of original payment method, disliked by some customers
- Unhappy with Talabat Pro subscription service and refund refusal on remaining amounts
- Conflicting and misleading customer service information regarding cancellation and refunds
- Slow or unprofessional customer service responses
- Rude and unsupportive customer service
- Less quantity or open containers delivered
- Automated messages instead of human customer support
- Being charged unexpected fees like Salik fee despite subscription benefits
- Difficulty canceling orders last minute
- Prices higher than other apps
- Worsening app quality and service over time
Talabat Pro subscription can be cancelled at any time by adjusting your membership settings in your account, but you must cancel at least 24 hours before the auto-renewal date to avoid being charged for the next month. After cancellation, you retain all benefits until the subscription expiry date, but if you are on a Family Plan, cancelling ends benefits for all linked members at that expiry. There are no early cancellation fees or lock-in contracts, but renewal happens automatically every 30 days unless cancelled in time, so missing the cancellation window can result in an unwanted charge.
Before cancelling your Talabat Pro subscription, know that you must cancel at least 24 hours before the auto-renewal date to avoid being charged for the next month. After cancellation, you will continue to have access to your subscription benefits until the current paid month expires. However, once the subscription period ends, you will lose all benefits including unlimited free deliveries and other perks associated with Talabat Pro. If you have a Family Plan, cancelling the membership will also end benefits for all linked family members at the subscription expiry.
- Talabat account login information (username/email and password)
- Access to the Talabat mobile application (cancellations are not processed on the website)
- Knowledge of your current subscription or membership type (e.g., Talabat Pro or Family Plan)
- Auto-renewal date (to ensure cancellation is completed at least 24 hours prior to renewal)
- Payment/transaction details (to confirm the correct subscription or bill, if needed)
- For Family Plan Owners: awareness that canceling your membership terminates benefits for linked Family Members
- Your account settings navigation (to locate and adjust membership settings)
- Knowledge of trial membership end date (for trial users wishing to avoid paid membership)
- Device access (as cancellation generally requires direct action in the app)
We've actually written a step by step guide on how to get a refund from Talabat. Check it out!
The Easiest Way to Cancel Talabat
If you’re frustrated trying to cancel your subscription, membership, or bill from Talabat—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Talabat?
Talabat, Talabat.com, Talabat KSA, Talabat QFC LLC, Talabat Delivery, Talabat Foods, Talabat Orders
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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