Can I Cancel MentalGrowth at Any Time?

MentalGrowth subscriptions auto-renew and can be canceled at any time via your Apple account settings. However, all payments are non-refundable and non-transferable, meaning if you cancel, you won't get a refund for the unused portion of your subscription period, and you retain access only until the end of the paid term. Be aware that you must cancel at least 24 hours before the next billing cycle to avoid being charged for the following period, and subscription prices may change at any time without notice.

Why Do People Cancel MentalGrowth?

Not satisfied with the company or service quality.Subscription continues billing monthly fees even after requesting cancellation or deleting the app.No clear or accessible option to cancel the subscription within the app.Lack of acknowledgment or response from the company or developer when users request cancellation.Subscription set to auto-renew unexpectedly or without clear user consent.High employee turnover affecting customer service and support quality.Customer support limited to in-app messages without email or phone communication follow-up.Users perceive lack of concern from the mental health provider or company for their needs.Confusion about cancellation process due to misleading or unclear instructions from the company.

What Information Do I Need to Cancel MentalGrowth?

Email address associated with your subscription or account Full name (as used when signing up) Service description (the specific subscription or plan to cancel) Date of access or purchase (when you started the subscription) Explicit cancellation request sent by email or via the official cancellation web form/page Screenshot of the finished cancellation process (if applicable and in case of post-cancellation charge issues) Confirmation receipt (ensure you get a confirmation by email or on-screen when canceling)

What Should I Know Before Cancelling MentalGrowth?

Before cancelling your MentalGrowth subscription, know that all payments made are non-refundable and non-transferable. Upon cancellation, you will lose access to the subscription features and content at the end of your current billing period. You can continue to use the service until then. Additionally, if MentalGrowth undergoes acquisition, merger, or business closure, the service may be discontinued without refunds. To cancel, you generally manage your subscription through your device settings (e.g., iPhone App Store subscription management).

What is MentalGrowth's Cancellation Policy?

MentalGrowth allows you to cancel your subscription at any time, but all payments are non-refundable and non-transferable. You will retain access to your subscription until the end of the current subscription period after cancellation. To cancel, you can manage your subscription through your device settings or contact support. Price changes allow cancellation before the new price takes effect.

Do I Need My MentalGrowth Password to Cancel?

To cancel your subscription for MentalGrowth, you generally need to do this through your iPhone settings under App and iTunes Stores, which may require you to sign in with your Apple ID password to manage your subscriptions. There is no direct mention of needing your MentalGrowth app password itself for cancellation. If you need to reset your Apple ID password, you can do so at https://iforgot.apple.com/. So, you likely don't need your MentalGrowth password, but you will need the Apple ID credentials used for the purchase.

Can I Get a Refund from MentalGrowth?

We've actually written a step by step guide on how to get a refund from MentalGrowth. Check it out!

How to Cancel Your MentalGrowth Subscription (2026)

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The user must contact support via email to cancel the subscription, which is not immediate and requires waiting for a response. The cancellation requires contacting support rather than a direct user interface option, making the process more cumbersome and slower.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Savings over 5 years from cancelling your $15/month subscription

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Frequently Asked Questions

The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your MentalGrowth subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your MentalGrowth account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel MentalGrowth online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.