Simple Life offers a subscription service called Simple Premium, which gives you personalized fasting and nutrition plans, progress tracking, educational content, and one-on-one coaching with an AI coach. They have several subscription options including monthly, quarterly, and yearly plans, with discounts for longer commitments. Payments are automatically charged through credit cards, PayPal, or app stores, and you can cancel or pause your subscription through the app or website. If you see a charge from Simple Life, it's likely for a subscription that renews automatically unless you cancel it.
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process for Simple Life is straightforward, involving a few steps within the app or website including profile navigation, subscription management, and confirmation of cancellation. The clear step-by-step instructions and the presence of a cancellation reason survey make it relatively easy but not instantaneous, resulting in a low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Simple Life subscription.
How to Cancel Simple Life: Step by Step
If you purchased through the Website:
- Open the Simple Life app.
- Tap on the profile icon on the Home or Track tab.
- Scroll down and tap Manage subscription.
- Tap the Manage Subscription button.
- Provide the email address you used to subscribe and verify it with the code sent to that email address.
- You will be redirected to your profile page. Tap on Plan Management.
- You will see your Simple Premium subscription details. Click on ‘Turn-off auto-renewal’.
- Confirm the reason for cancellation in the cancellation survey, and you will receive a confirmation message.
If you purchased through the App Store:
- Open your device's Settings.
- Tap on your Apple ID.
- Select Subscriptions.
- Locate your Simple Life subscription.
- Tap on the subscription and follow the prompts to cancel.
If you purchased through Google Play:
- Open the Simple Life app.
- Tap on the profile icon on the Home or Track tab.
- Scroll down and tap Manage subscription.
- Click on the Manage Subscription button again.
- Select Simple: Intermittent fasting and meal tracking.
- Tap the Cancel subscription button and confirm the cancellation.
If you need assistance, here's how you can get in touch with Simple Life's support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Simple Life Refund
- Cancel immediately after signing up: Cancel your subscription right after entering your payment information to avoid forgetting later. This often lets you use the service until the end of the paid period.
- Use vague language: When canceling, simply state that you want to cancel without giving a reason. Avoid explaining or justifying your decision to prevent the company from trying to retain you with offers.
- Select strategic cancellation reasons: If cancelling online, choosing reasons like "I'm moving to another country where this service isn't available" can result in instant cancellation without pushback.
- Insist on confirmation: Always get an email confirmation of your cancellation. This can serve as proof if disputes arise.
- Escalate via payment disputes: If the company refuses refunds or continues charging, open a dispute through your payment provider (PayPal, credit card) using your cancellation confirmation as evidence.
- Revoke payment methods: Another tactic is to update your card with a new expiration date or security code, or cancel the card itself to stop payments, but be cautious of potential collections.
- Be firm and persistent: If customer service resists, clearly state you do not want to continue and do not entertain retention offers. Repeatedly assert your desire to end the subscription.
- Use the "grey rock" technique: Remain emotionally neutral and unengaged to avoid being persuaded or delayed by retention tactics.
- Prepare for escalation: Warn the company that if they continue unauthorized charges or harassment, you will pursue legal action or report to consumer protection agencies.
Why Do People Request Refunds from Simple Life
- Service not as represented before subscribing, leading to dissatisfaction.
- No exploration allowed of app features before subscription commitment.
- Cancellation issues: Difficulties in canceling subscriptions or memberships.
- No refunds given even when cancellation is requested quickly after subscribing.
- Unexpected charges such as automatic renewals or charges for downloadable content without clear consent.
- Deceptive free trial practices: Requirements to cancel within a very short period (e.g., two days) to avoid charges.
- Confusion between free trial and paid content leading to users being charged unexpectedly.
- Collection of personal information before revealing payment requirements.
- Forced payment for app use despite advertising a free trial.
- Upfront charges for annual subscriptions even if monthly subscription was advertised.
Simple Life Refund Script
Script
Copy
Dear Simple Life, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Simple Life Refund Policy
Simple Life's membership subscription cancellation policy allows refunds if requested within 30 days of the subscription charge by canceling the subscription and contacting support. Commitment plans generally cannot be canceled until the period ends, except during a legal cooling off period or if contacted within 7 days of purchase. Note that uninstalling the app or deleting the account does not stop subscription charges.
The Easiest Way to Get a Simple Life Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Simple Life—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
SIMPLE LIFE SIMPLE LIFE APP SIMPLE LIFE SUBSCRIPTION SIMPLE LIFE PREMIUM SIMPLE LIFE MEMBERSHIP SIMPLE LIFE CHARGE SIMPLE LIFE PAYMENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
