Slumber: Bedtime Sleep Stories is an app that helps you relax and fall asleep with stories, meditations, and calming soundscapes. They offer a subscription service that gives you access to hundreds of original sleep stories, audiobooks, weekly bonus episodes, and ad-free listening. The subscription typically costs around $8 per month or $40 per year and auto-renews, but you can try it free for 7 days and cancel anytime if you want. So if you see a charge from Slumber, it’s likely from this monthly or yearly subscription for their premium sleep content.
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The cancellation process for Slumber: Bedtime Sleep Stories is straightforward as users can cancel their subscription easily by logging into their account and managing their subscription there. There is no indication of any complex steps or need for lengthy customer support involvement, making it an easy process to complete.
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How to Cancel Slumber: Bedtime Sleep Stories: Step by Step
If you purchased through Slumber's website:
- Visit the Slumber website and log into your account.
- Navigate to the **Account Settings** section.
- Find the **Subscriptions** option.
- Click on the button to **Change / Cancel** your subscription.
- Follow the prompts to confirm your cancellation.
- Optionally, complete any feedback survey regarding your cancellation.
If you purchased through Apple:
- Open the **Settings** app on your device.
- Tap on your name at the top of the screen.
- Select **Subscriptions**.
- Find and select your **Slumber subscription**.
- Tap **Cancel Subscription** and confirm your choice.
If you purchased through Google Play:
- Open the **Google Play Store** app on your device.
- Tap on your profile icon in the top right corner.
- Select **Payments & subscriptions**.
- Tap on **Subscriptions**.
- Find your **Slumber subscription** and select it.
- Tap **Cancel subscription** and follow the prompts to confirm.
Tips & Tricks for Canceling Slumber: Bedtime Sleep Stories
- Email premium@slumberstudios.com directly to cancel the subscription, as there is no cancel button on their website dashboard.
- Clearly state you want to cancel your renewal and request a refund if charges were made without clear prior notice.
- Act quickly after noticing the charge because some users reported charges after a free trial year ended automatically.
- Follow up persistently via email if you do not get a response immediately; some cancellations required multiple contacts.
- Use clear, firm language specifying you do not want to continue the subscription and emphasize that you want confirmation of cancellation.
- Check if you signed up with a platform like Pocket Casts, but note that Pocket Casts users often had to contact Slumber Studios directly, as Pocket Casts does not control the billing.
- If escalation is needed, mention consumer protection or dispute the charge with your credit card provider as a last resort if the subscription isn’t cancelled.
- Timing your email just before the renewal date can help avoid additional charges.
- Keep records of all communications in case you need to prove cancellation attempts later.
Slumber: Bedtime Sleep Stories Customer Service Info
If you need assistance, here's how you can get in touch with Slumber: Bedtime Sleep Stories's support team.
Cancel Slumber: Bedtime Sleep Stories Script
Script
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Dear Slumber Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. Due to personal circumstances, I can no longer utilize your service as I had hoped.
Please confirm the cancellation and any next steps required from my side. Thank you for your assistance!
Best regards,
Frequently Asked Questions
Slumber: Bedtime Sleep Stories subscriptions auto-renew monthly and can be canceled, paused, or modified through the user's account prior to the renewal date. Once a subscription is processed, no changes to payment or product details are allowed, and refunds are not provided for subscriptions processed after 30 days from the initial order. For assistance, customers can contact Slumber support via chat or email.
To cancel your subscription with Slumber: Bedtime Sleep Stories, you need to log into your account, which means you will require your password. There is no indication of phone support or unauthenticated chat for cancellation. If you have forgotten your password, you can reset it by visiting the reset password page linked here: https://app.slumber.fm/password/reset. This is the usual process for managing subscriptions on Slumber's platform.
- Dissatisfaction with the content such as not finding the bedtime stories or sleep aids helpful or effective.
- Unwanted automatic subscription renewals causing unexpected charges on credit cards.
- Difficulty managing or canceling subscriptions within the app or online, leading to frustration.
- Perceived lack of value for the cost of the subscription.
- Technical issues or bugs in the app affecting usability or causing poor user experience.
- Change of personal circumstances such as no longer needing sleep aid due to improved sleep.
- Concerns over refund policies, as refunds are offered only within 30 days and subject to strict conditions and review.
- Billing errors or unauthorized charges, including users not recalling subscribing after free trials.
- Lack of responsiveness from customer support in resolving cancellation or refund issues.
Slumber: Bedtime Sleep Stories allows you to cancel or manage your subscription easily through your account login, but you must do so before the subscription renewal date. While they promote a "Cancel Any Time" policy, be aware that they do not provide refunds for any processed subscriptions after 30 days from the initial order. Also, once a subscription is processed, you cannot change credit cards, billing details, or product type, which can be inconvenient if you need to update payment information mid-subscription.
Before cancelling your Slumber: Bedtime Sleep Stories subscription, know that you will lose access to all premium content and features that are only available to active subscribers. This includes exclusive sleep stories, guided meditations, and any personalized sleep aid tools provided by the app. Once the subscription is cancelled, these features and content will no longer be accessible unless you reactivate your subscription. Additionally, keep in mind that subscription payments are recurring, so you must cancel before the next renewal to avoid additional charges, and refunds may not be offered after 30 days of the initial subscription.
- Account login credentials (email and password)
- Access to the platform (website, app, or billing portal where you originally subscribed)
- Subscription details (plan type, renewal date, etc.)
- Order or transaction number (if contacting support or disputing a charge)
- Customer support contact info (such as support@slumber.fm or a direct chat feature)
- Reason for cancellation (sometimes required as a survey or feedback step)
- Device/app store credentials (if you subscribed via Apple, Google, or another app store)
We've actually written a step by step guide on how to get a refund from Slumber: Bedtime Sleep Stories. Check it out!
The Easiest Way to Cancel Slumber: Bedtime Sleep Stories
If you’re frustrated trying to cancel your subscription, membership, or bill from Slumber: Bedtime Sleep Stories—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Slumber: Bedtime Sleep Stories?
Slumber, Slumber.fm, Slumber Sleep Stories, Slumber Studios, Slumber Subs
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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