Tidal Wave Auto Spa offers an Unlimited Clean Club where you can wash your car every day for a low, fixed monthly fee with no contracts required. They have several wash options, including advanced protective washes with ceramic coatings, hot wax, and tire shine treatments. Membership benefits include access to a dedicated member lane and complimentary interior cleaning stations. You might see charges from them if you're subscribed to one of their monthly or annual unlimited wash plans, or a family plan that offers discounts for extra vehicles.
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The cancellation process can be done online or in person at a local Tidal Wave Auto Spa, which is relatively straightforward. However, the processing time takes up to 7 business days, and no refunds are provided, which could add some inconvenience.
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How to Cancel Tidal Wave Auto Spa: Step by Step
If you purchased through Tidal Wave Auto Spa:
- Visit the Tidal Wave Clean Club Management page.
- Click on the link that says "Click Here To Discontinue Your Plan".
- Follow the prompts on the screen to officially cancel your membership.
- Ensure that you complete the cancellation at least 7 days prior to your recharge date to avoid being charged for the next billing cycle.
- If you prefer in-person assistance, visit your local Tidal Wave Auto Spa and speak with a team member to cancel your membership.
If you purchased through a Mobile App:
- Open the Tidal Wave Auto Spa mobile app on your device.
- Log in to your account using your credentials.
- Navigate to the subscription section.
- Select the option to manage your membership.
- Choose the option to cancel your membership and follow the instructions provided.
- Confirm the cancellation when prompted.
Tips & Tricks for Canceling Tidal Wave Auto Spa
- Insist on in-person cancellation: Many users report cancellations requiring a visit to the physical location rather than online or phone attempts.
- Use strong language emphasizing fraud or unauthorized charges: Phrases like "this was a scam," "I didn’t agree to this," and "fraudulent subscription" have been effective.
- Cancel at least 7 days before billing date: Timing your cancellation 7+ days ahead avoids extra charges and processing delays.
- Document everything: Keep receipts and take screenshots of charges and cancellation requests as proof.
- Escalate through formal complaints: Filing disputes with credit card companies, BBB, or Attorney General’s office has helped users get refunds or stop charges.
- Set up alerts on your payment method: Text/email alerts for every transaction help catch unauthorized charges quickly.
- Be persistent and patient: Multiple attempts, polite but firm, in person or via social media can prompt resolution.
- Request direct employee assistance: Speaking with team members on-site rather than automated phone or email systems is often necessary.
- Avoid automatic kiosk sign-ups: Users report unintentional enrollments caused by employee or kiosk actions scanning license plates or cards.
- Demand confirmation of cancellation: Insist on receiving written or emailed confirmation to avoid continued billing.
Tidal Wave Auto Spa Customer Service Info
If you need assistance, here's how you can get in touch with Tidal Wave Auto Spa's support team.
Cancel Tidal Wave Auto Spa Script
Script
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Dear Tidal Wave Auto Spa Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription with Tidal Wave Auto Spa. Unfortunately, due to unforeseen financial constraints, I am unable to continue my membership at this time.
I appreciate the services you provide and have enjoyed my experience, but I feel that canceling my subscription is the best decision for me right now. Please confirm the cancellation and let me know if you need any further information from my end.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Tidal Wave Auto Spa's membership is a monthly automatic subscription that continues until cancellation notice is given. Changes or cancellations must be made at least 7 business days before the recharge date, and no refunds are provided for mid-month cancellations. Either the member or Tidal Wave Auto Spa can cancel the membership at any time by notifying the other party.
You do not need your password to cancel your Tidal Wave Auto Spa subscription. To cancel, you must fill out a cancellation form with your name, phone number, email, customer ID (found on your RFID tag), plan number, and a reason for cancellation. There is no password requirement mentioned for cancellation, and the process requires a 7-day advance notice. If you need to manage your subscription, you can visit their management page here: https://tidalwaveautospa.com/manage-your-club.
- Unauthorized or continuous charges after attempting to cancel memberships.
- Difficulty canceling memberships online or via app; often required to visit in person.
- Signed up for monthly memberships without clear consent.
- Lack of response or resolution after reporting issues or canceling services.
- Rude or aggressive customer service behavior from staff.
- Deceptive sales practices, such as not clearly explaining membership or subscription terms.
- Charges continuing despite canceled membership.
- Being charged for unused services.
- Missing refunds after cancellation requests.
- Complaints related to billing, sales, advertising, and customer service issues with membership cancellation.
Tidal Wave Auto Spa uses a 7 business days advance notice policy to cancel subscription plans, so you cannot cancel immediately without waiting. There are no refunds for mid-month cancellations, which means you could be charged for the next billing cycle if you miss the cancellation window. However, there is no long-term contract or lock-in; both you and Tidal Wave can cancel anytime by notifying the other party, but the timing rules and no-refund policy are key landmines to watch out for.
Before cancelling your subscription at Tidal Wave Auto Spa, it's important to know that you can cancel your Unlimited Wash plan at any time with no contract or obligation. However, you need to provide at least 7 days' notice for the cancellation to be processed, and no refunds will be issued for mid-month cancellations or partial billing periods. When you cancel, you lose access to all the benefits and features of the membership, including unlimited washes and any special pricing associated with the plan. The cancellation can be done online or by visiting a local Tidal Wave Auto Spa location and speaking with a team member.
- Name associated with the membership
- Phone number (10 digits, format XXX-XXX-XXXX)
- Email address used for the membership
- Customer ID or Plan Number (found on the RFID tag or windshield club sticker)
- Cancellation reason (must select a reason from provided options)
- Suggestions or comments (optional)
- Authorization to discontinue the plan (must accept or check to authorize cancellation)
- 7 days advance notice before the next billing date for processing
We've actually written a step by step guide on how to get a refund from Tidal Wave Auto Spa. Check it out!
The Easiest Way to Cancel Tidal Wave Auto Spa
If you’re frustrated trying to cancel your subscription, membership, or bill from Tidal Wave Auto Spa—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Tidal Wave Auto Spa?
Tidal Wave Auto Spa, Tidal Wave Clean Club, Tidal Wave Auto Spa Monthly Charge, Tidal Wave Auto Spa Subscription, Tidal Wave Auto Spa Membership
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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