Foreo is a company that offers skincare devices designed to help with cleansing and beauty routines. They sell products like facial cleansing brushes and may offer special promotions where you can subscribe with your email to get 10% off your first order. Subscriptions are primarily for marketing communications, so if you see charges or emails from them, it’s likely related to buying their skincare gadgets or receiving newsletters and promotions. They accept major credit cards for purchases, but they do not store credit card information to keep your payment details safe.
Difficulty
12345
678910
Easy
Medium
Very Hard
Foreo allows subscription cancellation online via an unsubscription page, making the process relatively straightforward. However, orders that have already been shipped cannot be canceled but can be returned unopened within 14 days, slightly increasing difficulty.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel Foreo: Step by Step
If you purchased through Foreo.com:
- Log in to your FOREO account on the website.
- Go to the Account Settings section.
- Locate Subscriptions or Billing Information.
- Click on the subscription you wish to cancel.
- Select Cancel Subscription and follow any on-screen instructions.
- You may also contact customer support for assistance via the support section of the website.
- Request cancellation of your subscription directly in your message.
Tips & Tricks for Canceling Foreo
- Be prepared to speak directly to a customer service representative as Foreo may require phone cancellations with potentially long wait times.
- Contact customer service as soon as their call center opens to avoid long hold times and increase chances of a timely cancellation.
- Be firm and explicit in your language by clearly stating you want to cancel immediately without accepting offers to delay or continue service.
- Expect and resist retention tactics such as discounts, free products, or extended trial periods—they are common to keep you subscribed.
- Document all cancellation attempts by saving emails, screenshots, and call logs to have proof if you need to dispute charges.
- Use timing strategically by attempting cancellations right before the billing cycle renews to minimize unwanted charges.
- If online cancellation is not available or ineffective, escalate by contacting your bank to block or dispute future charges from Foreo.
- Users have reported difficulty canceling subscriptions paid through Apple Pay directly within the Foreo app, which does not appear in App Store subscriptions—cancellation must be managed inside the Foreo app or through their support.
- Be prepared for international shipping requests for returning devices as part of the cancellation process, although this can be a costly and difficult step.
- Consider going through the cancellation process periodically even if you don't plan to cancel to stay informed about retention offers and the procedure.
Foreo Customer Service Info
If you need assistance, here's how you can get in touch with Foreo's support team.
Cancel Foreo Script
Script
Copy
Dear Foreo Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription to your service. Unfortunately, I have found that I no longer require the product, and I believe this decision is best for my current needs.
I appreciate the quality of your products, but at this time, I need to reassess my commitments. Thank you for your understanding and assistance in this matter.
Best regards,
Frequently Asked Questions
Foreo does not allow cancellation of subscription orders once they have been shipped. However, customers can return unopened packages within 14 days of delivery for a full refund. To cancel a subscription, users need to manage it through their account settings before the order ships.
Yes, you need your password to cancel your Foreo subscription because you must log in to your Foreo account to proceed. If you don't remember your password, you can reset it at this link: https://foreo.com/user/password. Without logging in, you won't be able to manage or cancel your subscription on their website.
- Defective or malfunctioning devices such as devices arriving with dead batteries, stopping mid-use, or not working after charging.
- Difficulties and delays with warranty claims and customer service not accepting various forms of proof of purchase beyond the original receipt.
- No clear or accessible instructions for returns or refunds, and lack of return documentation with shipments.
- Refusal to refund opened or used products even if defects are discovered only after opening.
- Restrictive 14-day return window counted from the receipt date, causing consumer frustration especially when weekends are included.
- Poor responsiveness or lack of response from customer service, including unanswered complaints and dead phone lines.
- Mandatory app usage and subscription requirements not disclosed before purchase, leading to inability to use the device and desire for refund.
- Painful or ineffective products, resulting in attempted returns that are rejected or ignored.
- Customer frustration with proof of purchase requirements for warranty claims, where app registration alone may not be accepted.
- Disputes over return shipping cost responsibility.
Foreo subscription terms generally allow you to cancel your subscription at any time with no commitment or early cancellation fees. You can edit or cancel your subscription easily through your account without lock-ins or penalties. One thing to be aware of is that once an order has shipped, it cannot be canceled, but you can return unopened packages within 14 days. Overall, there are no tricky contracts or gimmicks locking you in for long periods.
Before cancelling a Foreo subscription, keep in mind you will lose the convenience of automatic deliveries and may need to manually reorder products in the future. You have the flexibility to cancel anytime with no questions asked, and you can also edit your subscription details such as delivery schedule and payment info before cancelling. Note that subscription orders enjoy free shipping on future deliveries, but the initial purchase requires a minimum spend for free shipping. When you cancel, you will no longer receive shipping notifications or subscriber benefits like free shipping on subsequent orders.
- Account email address used for the original subscription or membership
- Order confirmation number or relevant order details
- Access to the email account where order confirmations are sent
- Login credentials for your Foreo or partner retailer account (if applicable)
- Subscription management link included in confirmation emails (if present)
- Customer support contact information for assistance, such as email or phone support
- Details of the subscription you wish to cancel, such as product or plan type
- In some cases, proof of account ownership (such as verifying personal details or payment info may be requested)
We've actually written a step by step guide on how to get a refund from Foreo. Check it out!
The Easiest Way to Cancel Foreo
If you’re frustrated trying to cancel your subscription, membership, or bill from Foreo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Foreo?
FOREO, FOREO.COM, FOREO*COM, FOREO.COM*ORDER, FOREO.COM 888-974-5473
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
