Optery helps you remove your personal information from the internet and offers this as a subscription service. You can subscribe monthly or yearly, with yearly plans saving you about 17%. If you ever want to take a break, you can pause your subscription for up to 36 weeks without canceling, and billing stops until you restart it. Also, if you don’t want to keep paying after your subscription ends, you can cancel anytime to stop future billing, and your account will just switch to their free basic service.
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Canceling an Optery subscription is straightforward, requiring the user to log in to their account, go to the Account section, and click the 'Cancel Plan' button at the bottom of the page. The process is simple and self-service without needing to contact support, making it easy for most users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Optery subscription.
How to Cancel Optery: Step by Step
If you purchased through Optery:
- Log in to your Optery account.
- Click on Account in the left navigation.
- Scroll to the bottom of the page.
- Click the red button that says Cancel Plan.
If you need assistance, here's how you can get in touch with Optery's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Optery Refund
- Initiate cancellation within the free trial or first 30 days period to avoid pushback or complications.
- Use clear and concise language when requesting cancellation, stating you want to stop all future payments immediately.
- Escalate to customer support via official help desk if automated or standard cancellation options seem ineffective.
- Document all communications and keep copies/screenshots of cancellation confirmations.
- Cancel just before the next billing cycle to maximize subscription use but avoid unwanted charges.
- Mention consumer rights and unsubscribe requests firmly but politely if resistance is encountered.
- Some users noted re-subscribing monthly and cancelling periodically to manage payments and data removal cycles.
- Beware that removal from data sites may be temporary, so continued monitoring or subscription may be needed.
Why Do People Request Refunds from Optery
- Data brokers constantly refresh databases, causing removed profiles to reappear and reduce the efficacy of the service over time.
- Misleading removal statistics where removals are counted even if the data was never present or verified as removed, leading to distrust in the reported results.
- Value perceived mostly in initial months, with most removals happening early, leading users to cancel after achieving initial data cleanup.
- New data collection sites frequently emerge, requiring ongoing vigilance and subscription, which some users find unsustainable.
- Requests can take a long time to process as removals are not instantaneous and require waiting periods for data brokers to update.
- Subscription cost concerns for ongoing service without guaranteed permanent removal of all data.
- Some users feel misled by service promises versus actual performance and transparency on removal proof.
Optery Refund Script
Script
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Dear Optery, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Optery Refund Policy
Optery allows you to cancel your paid plan at any time, stopping all future billing immediately. While there are no pro-rated refunds for mid-term cancellations, the 30-day money-back guarantee applies. After cancellation, your plan remains active until the end of the current billing period, after which it automatically downgrades to the Free Basic tier.
The Easiest Way to Get a Optery Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Optery—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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