Can I Cancel ScanGuard at Any Time?

ScanGuard allows you to cancel your subscription at any time through an easy online portal, without needing to contact support. However, be aware that full refunds are only available within a 30-day window for annual plans and a 15-day window for monthly plans from the initial purchase or renewal; after that, refunds may not be granted. There are no explicit contracts, early cancellation fees, or lock-in periods, but once past the refund window, you will continue to be billed until you cancel.

Why Do People Cancel ScanGuard?

Lack of built-in VPN; users expect a VPN included but must purchase separately.Ineffective system optimization tools; users report they do nothing to optimize the disk.Difficulty in cancellation process; many customers find it frustrating to cancel their subscriptions.Unexpected or unauthorized charges; some users report being charged without consent.Slow customer service response via email for urgent issues, making problem resolution difficult.Persistent upselling attempts during cancellation, including offers for steep discounts or lifetime subscriptions.Refund delays; refunds can take up to 7 days, though some report faster processing.Service no longer needed; customers cancel simply because they no longer require the service.

What Information Do I Need to Cancel ScanGuard?

Scanguard account email address (the email used to register) Account login credentials (username and password) Access to your registered email inbox (for receiving verification codes and links) Verification code (sent by Scanguard to your account's email during cancellation) First six digits of payment card (sometimes used to verify identity if you bought direct from Scanguard) Customer ID (can help speed up support, find it in your account dashboard or app settings) Details of active subscription (type of plan, purchase/renewal date, viewable in your account) Original payment method details (to process refunds, if eligible) Invoice or receipt information (available in your ScanGuard account under My Services) Customer support contact details: cancel@scanguard.com, billing@scanguard.com, Phone: +1 239-215-6863, +1 501-960-7843, +1 619-607-8431 Apple ID or Google Account login credentials (if subscription was purchased via Apple App Store or Google Play Store)

What Should I Know Before Cancelling ScanGuard?

Before cancelling your ScanGuard subscription, know that you can stop auto-renewal easily through a one-click process in your secure online account portal. Your subscription will remain active and you can continue using ScanGuard's services until the current billing period ends, with no further charges afterward. It's important to note that once cancelled, you lose access to all ScanGuard features after the period expires, including security and identity protection services. You will need to verify your identity via email or payment method before the cancellation is finalized, ensuring account security.

What is ScanGuard's Cancellation Policy?

ScanGuard allows you to cancel your subscription easily through their secure online portal by disabling auto-renewal, ensuring your subscription remains active until the end of the current billing period with no further charges. Refunds are available under their money-back guarantee: annual subscriptions can be refunded within 30 days of payment or renewal, and monthly subscriptions within 14 days. Refunds are processed to the original payment method in 5-7 business days, though purchases made via Apple or Google Play require following those platforms' refund policies.

Do I Need My ScanGuard Password to Cancel?

To cancel your ScanGuard subscription, you do need to log in to your account on their website and verify your identity through a verification code sent to your email. This means you do need access to your account, so having your password or being able to reset it is essential. You can reset your ScanGuard password here: https://www.scanguard.com/password/reset if needed. Canceling can be done easily through your account dashboard without needing to contact support directly, but you must be authenticated to access the cancellation option.

Can I Get a Refund from ScanGuard?

We've actually written a step by step guide on how to get a refund from ScanGuard. Check it out!

How to Cancel Your ScanGuard Subscription (2026)

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Cancelling a ScanGuard subscription is relatively straightforward, especially if done directly through their online portal where users can disable auto-renewal with one click. However, the requirement for identity verification via email or payment method digits adds a minor additional step, which slightly increases complexity compared to simple one-click cancellations.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Savings over 5 years from cancelling your $15/month subscription

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your ScanGuard subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your ScanGuard account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel ScanGuard online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.